Natural Disaster Financial Toolkit

Natural Disaster Financial Toolkit

How to recover, stay organized, and protect yourself from scams

When a natural disaster hits, the impact goes far beyond physical damage. It can disrupt your finances, routines, and sense of stability.

This toolkit is designed to help you take clear, practical steps to regain control—while protecting yourself from fraud during a vulnerable time.

Step 1: Start with Safety & Documentation

Once it’s safe:

  • Take photos and videos of all damage
  • Make a list of damaged or lost items
  • Gather receipts or records if available
Helpful Tip:

Important documents are easier to protect when stored securely. Items like passports, titles, and insurance paperwork can be kept in a safe deposit box to help prevent loss during future emergencies.

Step 2: File Insurance Claims Quickly

  • Contact your insurance company as soon as possible
  • Ask about coverage for temporary housing
  • Keep notes of every conversation
  • Respond quickly to requests
Helpful Tip:

If you’re unsure what your coverage includes, reviewing your policy or speaking with a trusted provider—like AGCU Insurance—can help you understand your options and prepare for future protection.

Step 3: Protect Your Accounts & Credit

  • Locate your cards—or report them missing immediately
  • Avoid large balances you may not be able to repay
  • Skip high-interest cash advances if possible
Helpful Tip:

If used carefully, credit cards can help bridge short-term expenses during emergencies—but it’s important to use them wisely and avoid building long-term debt.

If you’re struggling to make payments, don’t wait—contact your creditors early.

Step 4: Rebuild Your Budget

Disasters often mean:

  • Lower income
  • Higher expenses

Create a priority list and adjust where needed.

Helpful Tip:

Setting aside funds for specific needs can help you stay organized during recovery. Using sub-savings accounts for categories like repairs, insurance deductibles, or emergency expenses can make it easier to track your progress.

Step 5: Rebuild Carefully

  • Get at least three contractor estimates
  • Verify licenses and reviews
  • Use written contracts
  • Avoid large upfront payments

Stay cautious—pressure and urgency are common tactics used in scams.

Avoid Disaster Scams

Disasters can leave people vulnerable—and scammers know it.

Watch for:

  • Urgent requests to move money
  • Requests for gift cards or crypto
  • Unsolicited calls or messages
  • “Too good to be true” offers

Protect yourself:

  • Only share information when you initiate contact
  • Work with trusted institutions
  • Slow down—pressure is a red flag

Communicating with Creditors

If you can’t keep up with payments:

  • Reach out early
  • Be honest and clear
  • Ask for specific solutions
  • Keep records of communication

Taking action early gives you more options.

Financial Recovery Priorities

  1. Secure housing and safety
  2. Protect your finances
  3. Document everything
  4. Communicate with creditors
  5. Rebuild carefully

Helpful Resources

  • FEMA: www.fema.gov | 1-800-621-3362
  • Disaster Assistance: www.DisasterAssistance.gov
  • American Red Cross: www.redcross.org
  • SBA Disaster Loans: www.sba.gov

Final Thought

Recovery takes time—and it’s okay to take it one step at a time.

Having the right tools, staying organized, and working with people you trust can make a meaningful difference as you rebuild.

Avoidance Is a Money Decision

Avoiding your finances doesn’t remove stress — it multiplies it

Let’s be honest: money can feel uncomfortable.

Avoidance is one of the most common financial patterns, and it often shows up quietly—letting statements pile up, delaying a budget check-in, or putting off a conversation you know you need to have.

In the moment, it can feel like relief.

But avoidance is still a decision. And over time, it carries consequences.


The Hidden Cost of Avoidance

Ignoring your finances doesn’t make problems disappear—it gives them time to grow.

What starts small can quickly turn into something more difficult to manage:

  • Late fees and penalties
  • Missed opportunities to save or plan ahead
  • Unexpected cash flow issues
  • Stress when deadlines can’t be delayed any longer

What feels like “I’ll deal with this later” often turns into weeks—or months—of background stress that never fully goes away.

Avoidance doesn’t eliminate pressure.
It postpones it—and often increases it.


Why We Avoid Money

If you’ve ever avoided opening a statement or checking your balance, you’re not alone.

Avoidance is usually driven by emotion, not logic:

  • Fear — concern about what you might find
  • Overwhelm — not knowing where to begin
  • Embarrassment — feeling behind or out of control
  • Time pressure — putting off financial tasks in favor of more immediate demands

Avoidance works temporarily. But the longer it continues, the more difficult things become.


Facing the Numbers Changes the Story

Many people discover the same thing once they finally take a look:

The reality is often far less overwhelming than expected.

  • A quick review can replace weeks of uncertainty
  • A small check-in can prevent a larger issue
  • One step forward can interrupt the cycle of avoidance

Clarity brings direction. And direction reduces stress.


A Better Way to Engage With Your Finances

Avoidance is often a signal that something feels unclear or too large to tackle all at once.

The solution isn’t to force a major reset—it’s to change how you approach it.

1. Start Small

You don’t need a complete system overhaul.

Begin with:

  • Checking your balance
  • Opening a statement
  • Spending a few minutes reviewing recent activity

Short, consistent check-ins are more effective than occasional deep dives.


2. Shift Your Perspective

Instead of viewing your finances as something to fix, think of them as information to understand.

Your numbers show:

  • Where you are
  • What’s working
  • What may need attention

3. Build a Simple Routine

Avoidance often grows when there’s no structure.

Set a regular time—weekly or monthly—to review your finances.
Keeping it consistent makes it easier to stay on track.


4. Focus on Momentum

Progress doesn’t require perfection.

Each small action builds momentum:

  • Logging in
  • Reviewing transactions
  • Making a simple adjustment

Over time, these actions lead to confidence and control.


Use Tools That Make It Easier

You don’t have to manage everything in your head.

AGCU’s online and mobile banking tools are designed to give you a clear, simple view of your finances in one place. You can:

  • View account balances and recent transactions
  • Track spending patterns
  • Set savings goals
  • Monitor activity in real time

Having everything in one place removes a lot of the guesswork and makes regular check-ins easier to maintain.

Even a quick glance at your accounts can help you stay informed and avoid surprises.


What Changes When You Stop Avoiding

When you begin to engage with your finances regularly, even in small ways, the impact becomes clear:

  • Less stress and fewer surprises
  • More informed decisions
  • Greater confidence in your financial direction

And one of the biggest shifts:

You stop carrying the mental weight of unfinished financial tasks.


Final Thought

Avoidance can feel easier in the moment—but it comes with long-term costs.

Taking a few minutes to engage with your finances can change how you feel about them entirely.

Because in the end:

Avoidance is a money decision.
And so is choosing to face it.

How Much Do You Really Need for a Down Payment?

The idea that you need 20 percent down to buy a home is one of the most persistent myths in homebuying. It keeps a lot of people on the sidelines longer than they need to be. The reality is that most loan programs require far less, and some require nothing down at all.

That does not mean down payment size is a decision to gloss over. How much you put down affects your monthly payment, whether you pay mortgage insurance, and how much equity you start with from day one. Here is what you actually need to know before you decide.

There Is No Single Answer

The minimum down payment depends entirely on the loan type you qualify for. Some programs are built specifically for buyers who do not have a large sum saved up. Others reward buyers who can bring more to the table with better rates and no mortgage insurance.

Here is a breakdown by loan type:

  • VA loans: No down payment required for eligible veterans, active-duty service members, and some surviving spouses
  • USDA loans: No down payment required for eligible borrowers in qualifying rural and suburban areas
  • FHA loans: As little as 3.5 percent down with a credit score of 580 or higher
  • Conventional loans: As little as 3 percent down for qualified buyers, though 20 percent eliminates mortgage insurance entirely

What Happens When You Put Down Less Than 20 Percent

Putting down less than 20 percent on a conventional loan means you will pay Private Mortgage Insurance, or PMI, until you reach that equity threshold. PMI is not forever, but it does add to your monthly payment in the meantime.

FHA loans work similarly with a Mortgage Insurance Premium, or MIP, but with one important difference. Depending on your down payment amount, MIP can last for the life of the loan rather than dropping off once you hit 20 percent equity. That is worth factoring into your long-term cost comparison.

VA and USDA loans have no monthly mortgage insurance at all, which is a significant advantage even without a down payment. VA loans do have a funding fee that applies in most cases, though exemptions exist for certain borrowers.

More Down Is Not Always Better

It seems like putting more down is always the smart move, and in some situations it is. A larger down payment means a smaller loan balance, lower monthly payments, and less interest paid over time.

But there are situations where putting every dollar you have into a down payment can leave you stretched thin. Buying a home comes with closing costs, moving expenses, and the inevitable first-year surprises that come with any property. Going into homeownership with little to no cash reserve can create real stress if something unexpected comes up.

A good rule of thumb is to think about the down payment and the cash reserve as separate goals. You want enough down to get into a loan that makes sense for your budget, and enough left over to handle what comes next.

How Down Payment Affects Your Monthly Payment

The relationship between down payment and monthly payment is straightforward. The more you put down, the less you borrow, and the lower your monthly principal and interest payment. But the difference is not always as dramatic as people expect.

On a $250,000 home for example, the difference in monthly payment between putting 5 percent down and 10 percent down is meaningful but not enormous. Where the real savings show up over time is in total interest paid and how quickly you can eliminate mortgage insurance. An AGCU loan officer can model different down payment scenarios for your specific purchase price so you can see exactly how the numbers play out.

Down Payment Assistance Programs

If saving for a down payment is the main thing standing between you and homeownership, it is worth asking about down payment assistance programs. Many state and local programs offer grants or low-interest secondary loans to help eligible buyers cover the upfront costs of buying a home. Requirements vary by program and location, so talking to a loan officer who knows the local landscape is the best place to start.

A Quick Side by Side

Loan TypeMinimum Down PaymentMortgage Insurance
VA0%None
USDA0%No monthly MI, guarantee fee applies
FHA3.5%Required, may last life of loan
Conventional3%Required under 20%, can be canceled
Jumbo ConventionalTypically 10 to 20%Varies by lender

Frequently Asked Questions

Does a bigger down payment get me a better interest rate?

Generally yes, though the impact varies by loan type. On conventional loans, a larger down payment combined with a strong credit score can qualify you for a better rate. On government-backed loans like VA and USDA the rate benefit is less directly tied to down payment size.

Can I use gift money for a down payment?

Yes, in most cases. Most loan programs allow gift funds from family members for all or part of the down payment. There are documentation requirements involved, so let your loan officer know early in the process if you plan to use gifted funds.

What is the difference between a down payment and closing costs?

A down payment is the portion of the purchase price you pay upfront. Closing costs are the fees associated with processing and finalizing the loan, typically ranging from 2 to 5 percent of the loan amount. Both are due at closing, so it is important to budget for both when you are planning your purchase.

See What You Actually Need to Get Started

Your down payment requirement depends on the loan you qualify for, your credit profile, and your goals. Our AGCU mortgage team can walk you through your options and help you figure out exactly what you need to get into a home.

  • Start your pre-approval at agcuhomeloans.org
  • Call Member Care at 866-508-AGCU, Monday through Friday, 7:30 a.m. to 5:00 p.m. CT
  • Start a Video Banking call
  • Email us at info@agcu.org

When an FHA Loan Makes Sense and When It Does Not

Choosing between an FHA loan and a conventional loan is one of the first real decisions most homebuyers face. On the surface they do the same thing, they both help you buy a home, but they are built around different borrower profiles. One is designed to open doors for people who are still building their financial footing. The other rewards borrowers who have already done that work.

Neither is better across the board. The right one depends on where you are financially right now and what you are trying to accomplish.

When an FHA Loan Makes Sense

An FHA loan is a mortgage backed by the Federal Housing Administration. Because the government insures it, lenders can offer more flexible terms than they typically would on their own. That flexibility shows up in two places: credit score requirements and down payment minimums.

Borrowers with credit scores as low as 580 can qualify with as little as 3.5 percent down. If your score is between 500 and 579, you may still qualify with a 10 percent down payment. For buyers who are earlier in their financial journey or recovering from past credit challenges, that flexibility can make the difference between buying now and waiting years.

An FHA loan is worth a close look if any of these sound familiar:

  • Your credit score is below 620 and a conventional loan is out of reach right now
  • You have limited savings and need the lowest possible down payment to get into a home
  • You are a first-time buyer and want more flexible qualification requirements
  • You are rebuilding after a financial setback and need a more accessible path to homeownership

When an FHA Loan Does Not Make Sense

The trade-off with an FHA loan is mortgage insurance. Every FHA loan requires an upfront mortgage insurance premium at closing plus a monthly premium that, depending on your down payment, can last for the life of the loan. That adds to your total cost over time and is the main reason a conventional loan can be the smarter move for borrowers who qualify.

An FHA loan is probably not your best option if:

  • Your credit score is 620 or above and you qualify for a conventional loan
  • You can put down 20 percent and avoid mortgage insurance entirely
  • You plan to stay in the home long enough that the lifetime cost of FHA mortgage insurance adds up significantly
  • You want the option to cancel mortgage insurance once you build enough equity, which FHA does not always allow

How Conventional Loans Compare

A conventional loan is not backed by any government agency. It follows guidelines set by Fannie Mae and Freddie Mac, and because lenders take on more of the risk themselves the requirements tend to be stricter.

Most conventional loans require a credit score of at least 620, though you will get the best rates with a score of 740 or higher. Down payments can start as low as 3 percent for qualified borrowers, but putting down less than 20 percent means you will pay Private Mortgage Insurance until you reach that equity threshold. The key difference from FHA is that PMI on a conventional loan can be removed once you hit roughly 20 percent equity. With FHA, mortgage insurance often sticks around much longer.

Good fit for:

  • Borrowers with solid credit and steady income
  • Buyers who can put down 20 percent and avoid mortgage insurance entirely
  • Anyone who wants the option to cancel mortgage insurance down the road

The Long-Term Cost Is Where It Really Matters

The comparison between FHA and conventional is not just about rates and requirements. It is about the long-term cost of each loan.

FHA loans can look more attractive upfront because they are easier to qualify for and the initial rate may be competitive. But mortgage insurance that lasts the life of the loan adds up. On a 30-year mortgage, that monthly premium can cost tens of thousands of dollars over time.

Conventional loans have stricter entry requirements but give strong-credit borrowers a clearer path to eliminating mortgage insurance and reducing their total cost. The break-even point really comes down to your credit score, your down payment, and how long you plan to stay in the home. An AGCU loan officer can run the numbers on both scenarios side by side so you can see exactly what each option costs over your expected timeline.

A Quick Side by Side

FHA LoanConventional Loan
Minimum credit score500 to 580 depending on down payment620, better rates at 740 and above
Minimum down payment3.5 percent3 percent for qualified buyers
Mortgage insuranceRequired, may last life of loanRequired under 20 percent down, can be canceled
Best forFlexible credit or limited savingsStrong credit, path to removing PMI
Loan limitsSet by FHA guidelinesConforming limits set by Fannie and Freddie

Frequently Asked Questions

Can I switch from an FHA loan to a conventional loan later?

Yes. Once you have built enough equity and your credit profile has strengthened, refinancing from an FHA loan into a conventional loan is a common move. It can eliminate the mortgage insurance requirement and potentially lower your overall payment.

Is an FHA loan only for first-time buyers?

No. FHA loans are available to any eligible borrower, not just first-time buyers. That said, they are particularly popular with first-time buyers because of the lower down payment and credit flexibility.

What credit score do I need for a conventional loan?

Most lenders require a minimum score of 620 for a conventional loan, but your rate improves significantly as your score goes up. Borrowers with scores of 740 and above typically qualify for the most competitive rates available.

Talk to an AGCU Loan Officer Before You Decide

The best way to know which loan makes sense for your situation is to sit down with someone who can look at the full picture. Our AGCU mortgage team is here to help you compare both options and find the loan that fits your budget, your credit, and your goals.

  • Start your pre-approval at agcuhomeloans.org
  • Call Member Care at 866-508-AGCU, Monday through Friday, 7:30 a.m. to 5:00 p.m. CT
  • Start a Video Banking call
  • Email us at info@agcu.org

Understanding the Difference Between a HELOC and a Home Equity Loan

Most homeowners know they have equity in their home. Fewer know exactly how to use it wisely. When a big expense comes up, whether it is a renovation, a tuition bill, or high-interest debt you want gone, two options tend to come up: a HELOC and a home equity loan. They sound similar, and they both draw from the same source. But they are built for different situations, and picking the wrong one can mean paying more than you need to.

Here is a straightforward look at how each one works and, more importantly, when each one actually makes sense.

The Core Difference Comes Down to One Question

Do you know exactly how much you need right now, or will your needs change over time?

If you know the number, a home equity loan is probably the better fit. If you are not quite sure yet, or if you will be spending in stages, a HELOC gives you the flexibility to match that. That one question does most of the work. Everything else is details.

Home Equity Loan: Built for Certainty

You borrow a set amount, get it all upfront, and pay it back at a fixed rate over a fixed term. Your payment is the same every month from start to finish. There are no surprises.

This structure works well when the expense has a clear price tag. Paying off a specific debt, funding a renovation you have already bid out, covering a medical bill you know the total on. In those cases, you want the money in hand and a payment you can plan around.

What it is not great for is situations where your needs might shift. Once the loan is closed, the terms are set. If you end up needing more, you would need a separate loan to get it.

Good fit for:

  • Debt consolidation with a known payoff amount
  • Home projects with a fixed contractor quote
  • Any one-time expense where predictability matters

HELOC: Built for Flexibility

A HELOC gives you access to a line of credit up to a set limit. You draw from it when you need it, pay it back, and draw again if necessary during the draw period. You only pay interest on what you actually use.

The trade-off is that rates are typically variable. Your payment can go up or down depending on market conditions, which makes budgeting a bit less predictable. It also takes more discipline than a lump sum loan since the money is sitting there and available.

For the right situation though, it is hard to beat. If you are renovating in phases, covering tuition over multiple semesters, or just want a financial cushion available without paying for it until you need it, a HELOC is a much more efficient tool than borrowing a lump sum upfront.

Good fit for:

  • Renovations happening in stages
  • Tuition or recurring education costs
  • Ongoing expenses with no fixed total
  • A backup fund you want available but may not use

What They Have in Common

Neither option touches your existing first mortgage. Your current rate and payment stay exactly as they are. Both use your home as collateral, so staying current on payments is important. And both typically come with closing costs, though these vary by lender.

A Quick Side by Side

Home Equity LoanHELOC
How you get the moneyLump sum upfrontDraw as needed
Rate typeFixedTypically variable
PaymentSame every monthVaries with balance and rate
Best forOne-time known expensesOngoing or phased costs
Interest charged onFull loan amountOnly what you draw

Frequently Asked Questions

How much can I borrow against my home equity?

Most lenders let you borrow up to 80 to 85 percent of your home’s appraised value, minus your remaining mortgage balance. Your credit score, income, and the lender’s specific guidelines all play a role in the final number.

Will either option affect my existing mortgage?

No. Both a HELOC and a home equity loan are separate from your first mortgage. Your original loan, rate, and payment stay completely unchanged.

Can I pay off a HELOC early?

Yes, and in most cases there is no penalty for doing so. Paying down the balance during the draw period also frees up that credit to be used again if you need it.

Not Sure Which One Fits Your Situation?

Our AGCU mortgage team is happy to run through both options with you and help you figure out which one makes the most sense for what you are trying to accomplish.

  • Start your pre-approval at agcuhomeloans.org
  • Call Member Care at 866-508-AGCU, Monday through Friday, 7:30 a.m. to 5:00 p.m. 
  • Start a Video Banking call
  • Email us at info@agcu.org

AGCU is Matching Donations For Cross Pointe Camp

For generations, Cross Pointe Camp & Retreat Center has been a place where lives are changed.

From the 1940s through today, campers have gathered around campfires, built lifelong friendships, and discovered a deeper calling. Many who stepped onto these grounds as children left with a renewed passion for serving, ministry, and faith.

And while the memories are timeless… the facilities that support those moments need renewal.



A New Chapter Begins

AGCU is proud to partner with Cross Pointe Camp & Retreat Center to help update and improve their facilities—ensuring that future generations can experience the same life-changing moments.
To help make that possible:

We’re Lighting the Match!

For a limited time, AGCU will match donations* to support this project.

Every gift you give will go twice as far—helping restore spaces where faith is strengthened, friendships are formed, and purpose is discovered.



Why It Matters

Camp isn’t just a place.
It’s where:

  • Faith comes alive
  • Callings are discovered
  • Lifelong memories are made

It’s where a spark becomes a flame.



Be Part of the Story

Now is your opportunity to invest in the next generation.

👉 Give today
👉 Double your impact
👉 Help Light the MatchVisit a branch, or Call 866-508-AGCU and help us build memories and strengthen the ministries

*AGCU will match donations to Cross Pointe Camp up to a total of $5000.00

AGCU Serving the Assemblies of God Since 1951

In 2026, Assemblies of God Credit Union proudly celebrates 75 years of service—a journey that began humbly and grew faithfully alongside the Assemblies of God community.

Our story started on June 29, 1951, in a small room at Assemblies of God Headquarters. Representatives from departments of the General Council gathered in the treasurer’s office to hear advocates from the Missouri Credit Union League explain the purpose and promise of a credit union. That day, a vision took shape, and the name General Council Credit Union was chosen for the charter.

Just weeks later, on July 10, 1951, the State of Missouri issued a Certificate of Approval. One-third of the employees from Gospel Publishing House and five employees from Central Bible Institute each paid a 25¢ entrance fee, officially launching the credit union with 82 founding members.

By October 21, 1952, momentum was already building. An annual meeting held at Central Bible Institute drew 42 attendees. The Treasurer’s Report reflected total assets of $15,346.25, shares of $14,526.48, and $14,796.77 in loans to 83 borrowers from 168 depositors. That year, members received a 2% dividend—a tangible sign of shared success.

Growth continued with purpose. In March 1997, AGCU expanded its field of membership to include students of Assemblies of God institutions of higher learning, now encompassing 22 educational organizations. What began as a small, employee-focused credit union steadily transformed into a nationwide financial partner.

Today, AGCU serves members in all 50 states and supports missionaries in 190 countries—individuals and families driven by a calling to serve God through ingenuitive  ministries, missions, and businesses rooted in relationship and faith. Over the past 15 years alone, AGCU has given more than $2.5 million to ministries, scholarships, and humanitarian efforts around the world.

From a single room in 1951 to a global reach today, AGCU remains committed to providing faith-based, personalized financial solutions with integrity—honoring our history while continuing to serve the Assemblies of God community for generations to come.

Banking With A Purpose

Much more than a catchphrase, our tagline is our passion, our reason why we do what we do. This is the impact of your membership with AGCU.

These 7 Holiday Scams Made our Naughty List

Stay safe, stay joyful, and keep your money where it belongs!

‘Tis the season for festive lights, warm gatherings… and unfortunately, for scammers hoping to cash in on the holiday rush. Before you finish your shopping list, take a moment to protect yourself from the most common holiday scams making the rounds this year.

Holiday Scams Naughty List

1. Phishing Emails & Texts

Scammers love the holidays almost as much as we do—because it gives them an excuse to send fake delivery notices, order confirmations, or even “letters from Santa” designed to steal your personal information.

What to do:

  • Never click unfamiliar links
  • Don’t download attachments from unknown senders
  • When in doubt, sign into the retailer’s or shipper’s website directly instead of using links

2. Fake Charities

This is the time of year when generosity shines… and sadly, when fake charities try to take advantage of it.

How to stay safe:

  • Verify organizations on CharityNavigator.org
  • Give through the charity’s official website—never through a link sent via message
  • Be cautious of high-pressure “donate now” tactics

3. Porch Pirates & Package Theft

With millions of packages delivered in December, thieves take advantage of boxes left unattended on porches and doorsteps.

Prevention tips:

  • Request a signature for high-value packages
  • Track your deliveries and bring them inside quickly
  • Consider Amazon Locker locations when sending a gift

4. Bogus Shopping Sites

That too-good-to-be-true price on a popular gift? It probably is too good to be true. Fake online stores pop up every year, collecting money—and sometimes personal data—but delivering nothing.

Think before you click:

  • Only shop on trusted, known websites
  • Watch for URL lookalikes (like amaz0n.com vs amazon.com)
  • Make sure the site uses https://

5. Fake Freebies & Giveaways

“Win a free iPhone!” “Claim your free cruise!” “Holiday gift basket giveaway!”
Scammers use social media and text messages to promise outrageous prizes that install malware or harvest your information.

If it sounds too good to be true, it is.
Ignore suspicious messages, and never download unfamiliar apps or files.


6. Defunct or Tampered Gift Cards

Gift cards are a popular present—but scammers often sell empty, expired, or previously used cards.

Before buying:

  • Inspect the card
  • Make sure the protective sticker and activation code are intact
  • When in doubt, buy directly from the retailer’s counter or website

7. Fake Seasonal Job Offers

Scammers post “job openings” on social media that lead to fake application portals designed to steal your personal information.

To avoid job scams:

  • Apply only through official company websites
  • Avoid any job that asks for upfront fees or unnecessary personal details
  • Never click “apply” buttons in social media ads

Stay Alert, Stay Safe, and Don’t Get Grinched!

Enjoy the season, but keep an eye out for anything that seems off. A few extra seconds of caution can protect your money and your identity.

And remember…

AGCU will never ask for your personal information by text, email, or unsolicited phone call.
If you’re ever unsure, call us directly.

Contact AGCU Member Care:
📞 866-508-AGCU (2428) | Monday–Friday, 7:30 a.m.–5:00 p.m. CT
📧 info@agcu.org
💻 Video Banking

Avoiding Holiday Fraud and Reporting Lost Cards

🎄 Don’t Let Fraud Steal Your Holiday Cheer

The holiday season is a time for joy, generosity, and connection — but it’s also one of the busiest times of year for scammers. As shopping and online activity surge, so do attempts to trick consumers into sharing personal information, sending money, or clicking malicious links.

At AGCU, we want to help protect you and your family from holiday scams. Most holiday frauds are simply variations of everyday scams that take advantage of increased spending, shipping, and charitable giving. By staying alert and knowing what to look for, you can keep your information — and your holiday — safe.


🛍️ Common Holiday Scams

1. Fake Shopping Websites and “Too-Good-to-Be-True” Deals
Scammers create websites or social media posts impersonating major brands. These “spoofing” sites advertise incredible discounts on popular gift items — but the products never arrive. Worse, they’re designed to steal your payment and personal information.

2. Phony Order Confirmations and Coupon Emails
Fraudsters send realistic-looking “order confirmation” or “delivery update” emails containing malware links or fake tracking forms. Clicking these links can expose your account details to criminals.

3. Gift Card Fraud
Gift cards remain a top holiday scam target. Thieves sometimes tamper with cards in stores or trick people into paying for purchases or donations with gift cards.

4. Fake Charity Appeals
Scammers exploit the season of giving by impersonating charities or ministries and pressuring you to donate immediately.


⚠️ Red Flags to Watch For

  • Huge discounts on “hot” products or limited-time deals from unfamiliar websites

  • Spelling or formatting errors in emails or online stores

  • Unsolicited messages asking you to click a link, download an app, or confirm an order

  • High-pressure tactics urging instant donations or purchases

  • Any request for payment by wire transfer, cryptocurrency, or gift card


🧠 How to Protect Yourself

Shop safely.
Type the store’s web address directly into your browser instead of clicking email or text links. Use trusted retailers and check for “https://” in the URL.

Pay smart.
Use a credit card — not a debit card — when shopping online. Credit cards offer stronger protection and make it easier to dispute fraudulent charges.

Buy gift cards wisely.
Purchase directly from the issuing business rather than from retail racks. Register cards when possible and use them promptly.

Stay secure online.
Avoid shopping or accessing sensitive accounts on public Wi-Fi unless you use a secure VPN.

Verify before you give.
If a charity pressures you to donate immediately, that’s a red flag. Legitimate organizations will let you give when you’re ready.


🔐 Smart Cybersecurity Habits for the Holidays

  • Use strong, unique passwords for every account, and consider a password manager.

  • Enable biometrics or PINs on your phone and devices to protect against theft.

  • Turn on multi-factor authentication (MFA) wherever possible.

  • Watch for suspicious emails or texts — don’t click unknown links or attachments.

  • Monitor your accounts regularly and set up alerts for new payees or unusual activity.

  • Keep your software and apps updated — updates often include critical security patches.

By taking small steps now, you can enjoy a safer, stress-free holiday season and protect your financial wellness all year long.


🚨 If You Suspect Fraud

If you believe you’ve been a victim of fraud or your cards are lost or stolen, contact us immediately.

Credit Cards

📞 1-800-558-3424 (24/7 assistance)
Missionaries unable to dial 800 numbers may call 1-701-461-0125.

Debit Cards

If your debit card is lost or stolen, don’t wait to report it. Call us right away at 866-508-AGCU (2428)

  • STEP 1
  • Click here to file a Dispute Form
    or
    Call 833-882-0867 Use this number to call in and open a new fraud case on a closed card
    Monday – Friday 8 a.m. – 7 p.m. CST
    Voicemail after hours and calls are returned by the next business day.
  • STEP 2:
  • ALWAYS call AGCU 866-508-2428 for a replacement card after reporting a lost or stolen card and speak with a Member Care Representative. Do not depend on email; speak to a person!

📧 Email & Text Message Safety

AGCU will never solicit you for information relating to your account in an email or over the phone.

The NCUA (National Credit Union Administration) does not have any personal information on our membership. Email posing to be from the NCUA is false and an attempt to obtain your personal financial information.

If you have moved, we may contact you to verify your current address.

If you are suspicious of an email appearing to be from AGCU, please call us to verify its validity.



Remember:
The holidays should be filled with joy, not worry. Stay cautious, stay informed, and together we’ll keep “Banking with a Purpose” safe and secure.

Banking With A Purpose

Much more than a catchphrase, our tagline is our passion, our reason why we do what we do. This is the impact of your membership with AGCU.
Learn More About Banking with a Purpose

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Year-End Giving Strategies for Churches and Donors

As the year draws to a close, both churches and individual donors have unique opportunities to maximize their giving impact while taking advantage of valuable tax benefits. The final quarter of the year is traditionally the strongest for charitable contributions, making it the perfect time to implement strategic giving approaches that benefit everyone involved.

Understanding the Year-End Giving Landscape

Year-end giving represents nearly 30% of all charitable donations, with December alone accounting for about 12% of annual giving. This surge occurs because:

  • People receive year-end bonuses and want to offset their tax burden
  • Tax deadlines create urgency for maximizing deductions
  • Churches launch special campaigns and capital projects

 

For churches, this seasonal increase provides crucial funding for ministry expansion and community outreach programs.

Strategic Approaches for Individual Donors

Smart donors can maximize their giving impact through careful planning and strategic timing. Key approaches include:

  • Bunching donations where you accelerate multiple years’ worth of giving into a single tax year to exceed the standard deduction threshold
  • Strategic timing to take advantage of bonus income or capital gains recognition
  • Asset evaluation to determine the most tax-efficient gifts to make

 

For example, if you typically give $8,000 annually, consider donating $16,000 this year and taking the standard deduction next year.

Donor-advised funds offer another powerful tool. These funds provide:

  • Immediate tax deduction when you contribute
  • Flexibility to recommend grants over multiple years
  • Investment growth potential for assets within the fund

For those with retirement accounts, qualified charitable distributions (QCDs) allow tax-free transfers of up to $100,000 annually if you’re over 70½.

Consider gifting appreciated assets directly to your church. This approach offers:

  • Capital gains tax avoidance on appreciated investments
  • Full fair market value deduction for the donated asset
  • Greater impact for both donor and church

 

Church Strategies for Maximizing Year-End Giving

Churches should begin preparing for year-end campaigns in October. Essential steps include:

  • Early communication about year-end opportunities
  • Compelling narratives around specific projects
  • Clear impact statements showing donation results

 

Develop multiple giving channels including traditional checks, online platforms, mobile payments, and cryptocurrency options. Make the giving process seamless to remove barriers.

Consider launching matching gift campaigns where major donors match contributions dollar-for-dollar. Effective campaigns feature clear communication, progress tracking, and urgency messaging.

Implement systematic donor stewardship with personalized thank-you notes, detailed giving statements, and impact stories. This builds relationships extending beyond year-end giving.

Managing Cash Flow and Banking Considerations

Year-end giving creates significant cash flow fluctuations. Partner with a financial institution offering:

  • Ministry-focused services that understand church operations
  • Remote deposit capture and online banking features
  • Flexible account structures for varying donation volumes

 

AGCU’s ministry banking services are specifically designed to help churches manage finances effectively during peak giving seasons.

Establish separate accounts for different donation types including general operations, capital campaigns, missions giving, and restricted funds. This organizational approach makes year-end reporting manageable and demonstrates accountability.

Set up automated systems for recurring donations and pledges, creating predictable cash flow while allowing additional year-end contributions. Work with your financial institution to understand processing timelines for year-end tax deductibility.

Tax Considerations and Documentation

Churches must provide proper acknowledgment letters for donations over $250, including statements that no goods or services were provided in exchange. For non-cash assets over $500, donors need Form 8283, and qualified appraisals are required for assets over $5,000.

Maintain detailed records including donor information, dates, amounts, and restrictions. Use donor management software to streamline record-keeping and generate tax documents efficiently.

Frequently Asked Questions

Q: When is the deadline for tax-deductible charitable contributions? A: Contributions must be postmarked by December 31st to be deductible for that tax year. For online donations, they must be processed by December 31st, not just initiated.

Q: Can donors deduct contributions made with credit cards? A: Yes, credit card donations are deductible on the date they’re charged to the card, even if the donor pays the credit card bill in the following year.

Q: What’s the maximum amount someone can deduct for charitable contributions? A: Generally, donors can deduct up to 60% of their adjusted gross income for cash contributions to qualified organizations like churches. Special rules apply for other types of donations.

Q: How should churches handle restricted donations? A: Churches must honor donor restrictions and maintain separate accounting for restricted funds. Clear policies and communication about fund usage help prevent misunderstandings.

Q: What documentation do donors need for tax purposes? A: For donations under $250, a bank record or receipt is sufficient. For larger donations, donors need a written acknowledgment from the church. Special rules apply for non-cash donations.

Q: Can churches provide tax advice to donors? A: Churches should avoid giving specific tax advice. Instead, encourage donors to consult with their tax advisors about their individual situations and optimal giving strategies.

Ready to Enhance Your Ministry’s Financial Management?

Year-end giving strategies require careful planning and the right financial partnership to execute successfully. AGCU understands the unique challenges churches face during peak giving seasons and throughout the year.

Our comprehensive ministry banking solutions include specialized checking and savings accounts, online banking tools, and personalized service from a team that understands your mission. Whether you’re managing regular tithes and offerings or coordinating a major capital campaign, AGCU provides the financial foundation your ministry needs to focus on what matters most.Contact AGCU today at 866-508-2428 or visit agcu.org/ministry to discover how our faith-based financial services can support your church’s year-end giving initiatives and ongoing ministry goals. Let us help you bank with purpose while making a lasting impact in your community.