Keeping Your Personal Information Up to Date
At AGCU, we prioritize the security and accessibility of your accounts. An important part of maintaining this is ensuring your personal information is always current. Keeping your contact information updated helps us serve you better and avoid any interruptions in your account access.
Why It Matters
Having your current address, phone number, and email on file ensures that you receive important notifications and updates about your account. It also helps prevent your account from becoming dormant and potentially classified as unclaimed property.
Steps to Stay Current
1. Update Your Contact Information
- If you have moved, changed your phone number, or updated your email address, please inform us as soon as possible. You can update your information by visiting our branch, calling us, or logging into your online banking account.
2. Regular Account Activity
- Regularly reviewing your account and making transactions can help keep it active. This keeps your finances in check and prevents it from being considered dormant.
3. Close Unused Accounts
- If you have any accounts that you no longer use, consider closing them. This helps streamline your finances and prevents any oversight.
Avoid Unclaimed Property
As part of our compliance with state regulations, we periodically review accounts that have not been active for over five years and have outdated contact information. These accounts may be classified as unclaimed property and sent to the Missouri State Treasurer’s Office. To avoid this, ensure your accounts are active and your contact information is current.
Contact Us
If you have any questions or need assistance updating your information, please contact us at 417-831-4398 or 1-866-508-2428. We’re here to help you manage your accounts effectively.
