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Are You Ready to Own a Home?

Home Sweet Home: AGCU’s Short Guide to Becoming a Homeowner!

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At AGCU, we know that becoming a homeowner is a rite of passage for many individuals. But, the process can be daunting and complex for a lot of people. It involves making a significant financial commitment and accounting for a range of expenses including mortgage payments, insurance, taxes, and potential repairs or upgrades. 

To help navigate this process we have compiled five home-buying tips you should consider, all coming from industry-recognized experts and researched credible sources. Continue reading below!

Tip #1 – Determine Your Personal Affordability 

Before you begin your home search, it is important to determine what you can afford. A number of factors will influence this decision, including your location, income, credit score, and the size of the down payment you can make.

Investopedia contributor and finance writer Reyna Gobel recommends putting down a 20 percent down payment to avoid paying private mortgage insurance, as this will leave you with a loan that typically covers 80 percent of the home’s cost, which must be paid off over a period of 15-30 years.

When calculating affordability, it is also important to factor in any potential repairs or upgrades that may be needed to the home you are interested in. These expenses may include the following upgrades:

  • Kitchen
  • Resurfacing of the wood flooring
  • Many any other surprises that come up during the buying process.

If you don’t think you’ll be able to afford it, then that should inform you to wait before continuing in the home-buying process.

Tip #2 – Use a Comprehensive Mortgage Calculator 

AGCU offers a mortgage calculator that can help you get a better understanding of what you can afford. To use this tool, you will need to input the following information:

  • The price of the home you are considering
  • The down payment
  • The loan term
  • Either the interest rate or your credit score

The calculator will then provide an estimate of your monthly mortgage payment, which includes the principal and interest, property taxes, and homeowners insurance. While this is not a guarantee of what you will be approved for, it can be a good starting point, especially if you are unsure of your budget.

Tip #3 – Thoroughly Research the Local Housing Market 

Timing is also important when it comes to purchasing a home. Mortgage rates can fluctuate throughout the year, so it is important to be aware of when interest rates are low and when prices are expected to rise. 

According to Gobel, the spring is often the best time to shop for a home, as many people are waiting for the school year to end before making a move. On the other hand, the fall is often the worst time to buy, as many people have already settled into their new homes.

Regardless of what time of year you decide to buy a home, make sure that your research accurately reflects that of the local area. Don’t make the mistake of making inaccurate comparisons. 

Tip #4 – Considering All Your Housing Options 

Before making a final decision, it is important to consider all of your housing options and assess whether homeownership is the right choice for you. Part of your personal assessment may involve the following:

  • Creating a budget
  • Looking at your debt-to-income ratio
  • Considering all of the costs associated with homeownership.

After your assessment you may realize that renting is still your personal best option. Gobel suggests doing the math before making a final decision, and recommends subtracting the cost of your most expensive hobby or activity from your estimated monthly mortgage payment. If the balance is not enough, you may need to cut back on your spending or look for a less expensive home.

Tip #5 – Really Understand Home Loan Options

There are several home loan options available to potential homeowners, including fixed-rate loans, adjustable-rate loans, and FHA loans. These loans have varying interest rates, credit score requirements, and loan terms, so it is important to do your research and choose the option that is right for you. Additionally, it is important to consider your credit score, as this will influence your interest rate and your eligibility for certain types of loans.

Summary of Things to Consider for Home-Buying Readiness

At AGCU, we know homeownership is a major milestone and the journey towards it can be overwhelming. We hope our guide provides a roadmap for aspiring homeowners, starting with determining affordability and using a mortgage calculator to estimate monthly payments. 

Keep in mind that timing is extremely important in the home buying process, with interest rates and expected future home prices to keep in mind. Considering all options and weighing the costs of homeownership is crucial before making a final decision. 

Lastly, exploring various home loan options (with their different interest rates), factoring in credit score requirements, and understanding loan terms is necessary to finding the right fit. With keeping these tips in your mind, the journey towards homeownership can be a well-informed and successful one.

Learn more about Home Loans with AGCU, begin the Apply now, or contact our mortgage professionals at 866-508-2428, email mortgages@agcu.orgfor more information

Employee Spotlight – Farrah Hill

Employee Spotlight- Farrah Hill

Employee Spotlight

Farrah Hill

Sr. Mortgage Loan Associate
With AGCU 11 Years

Team Motivator

Farrah loves celebrating the success of her co-workers and tells us, “You’ll never find a better team!”

She grew up in Halfway, Missouri, and still lives there along with her husband, Matthew, and their two dogs, Bruno and Betty.

She loves working, playing, and gardening in the outdoors and dreams of visiting and exploring sites like Glacier National Park.

Farrah began her career with AGCU as a part-time teller. She soon transitioned to the Mortgage Department where she works to provide members with clear communication along every step of the lending process. Her work removes obsticles so members can make their financial decisions with confidence!

What Does Banking With A Purpose Mean to You?

Taking pride in treating members with respect and making them feel valued.

If you could have any superpower, what would it be?

I wish I could fly. I’d be able to get to work so much faster!

What is the best piece of advice you’ve ever received?

My high school coach told me, “You might as well.”

Favorite Place!

Farrah is enjoying a country music fan’s dream lifestyle!

She loves spending her free time working on her family’s farm and helping care for young calves.

 

More Employee Spotlights

Helpful Environmentally Friendly Tips for Saving on Heating Costs

Stay Cozy and Save Money: Homeowner’s Guide to Efficient Heating

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As the temperature drops, homeowners’ wallets start to freeze up with rising heating costs. This winter natural gas households can expect a 25% increase compared to last year, while those heating with electricity can expect a 6.5% hike, and those using oil or propane may face a 54% surge.

At AGCU, we care about sharing the best practical advice for homeowners to save money, no matter if they’ve used our home loan services or not. So, without any further ado let’s take a look at ten simple, practical ways to save money and be kinder to the environment this winter!

1. Stay Warm with Cozy Home Additions:

  • Add rugs to flooring in bathrooms and other rooms to increase insulation.
  • Dress in layers. Wear warm sweaters, socks, and flannel sheets to keep body heat inside.
  • Incorporate blankets and throws into your decor to add extra layers of warmth, and use extra blankets and bedding for extra warmth at night.
  • Use draft stoppers at the bottom of doors to prevent warm air from escaping and cold air from entering

2. Maintain Heating Equipment for Optimal Performance:

  • Regularly clean or replace air filters (typically every 3 months) to improve indoor air quality and circulation.
  • Check the pilot light on your furnace regularly to ensure it is lit and functioning properly.
  • Keep the area around your furnace and other heating equipment clear and free of clutter to allow for proper air circulation.
  • Regularly inspect and clean your chimney, flue or vent pipe to prevent blockages and ensure efficient operation.
  • Check your ductwork for any leaks or damages and have them repaired as needed to prevent energy waste.
  • Make sure your heating equipment is regularly maintained by a professional to ensure it is operating at peak efficiency, and address any issues promptly to avoid costly repairs in the future.

3. Adjust Thermostat for Energy Efficiency:

  • Change the temperature by 7-10 degrees (e.g. 68°F) when you’re home and awake and to a lower temperature (e.g. 60°F) when you’re away or sleeping..
  • Use a programmable thermostat to set temperature changes based on schedule. Try not to override your thermostat’s program, as this can reduce its effectiveness.
  • Don’t turn the temperature down too low when leaving for extended periods to avoid frozen pipes.

4. Furnace Maintenance and Upgrades:

  • Schedule a professional inspection to clean or upgrade your furnace. Regular maintenance is necessary to keep a furnace system working efficiently and safely.
  • Switching to a newer, high-efficiency system can improve efficiency by up to 98%.
  • Upgrades to the furnace system, such as a programmable thermostat or a zone control system, can improve energy efficiency.

5. Take Advantage of Utility Company Services and Tax Credits:

  • Contact your utility company for a free home energy check-up.
  • Participate in energy-saving programs offered by the utility company, such as peak-time rebates, where you may receive incentives for reducing energy consumption during high-demand periods.
  • Take advantage of smart-thermostat programs that allow the utility company to automatically adjust your home’s temperature during off-peak hours to save energy and lower your costs.
  • Check if your state or local government offers energy efficiency tax credits or rebates for HVAC upgrades or weatherization measures.

6. Seal Windows for Better Insulation:

  • Detect air leaks with a candle test.
  • Install window seals or sealing gaskets around the edges of the window to improve insulation and reduce air leaks.
  • Consider adding window insulation foam, which can be sprayed into the gaps around windows for a more comprehensive seal.
  • If you have old windows, consider upgrading to energy-efficient windows that have a higher R-value, which measures the window’s resistance to heat flow.
  • Apply a clear silicone caulk around the exterior of the window to create a seal that will last for many years.
  • Use draft stoppers to seal the bottom of windows, which can prevent cold air from entering the room through the bottom of the window.

7. Maximize Natural Light and Use Insulated Curtains:

  • Open shades during sunlight hours to utilize natural heat.
  • Close curtains at night to retain heat and prevent cold air from entering.
  • Consider using insulated curtains for even better insulation.
  • Consider installing a skylight or adding more windows to rooms that receive direct sunlight, to take advantage of the natural warmth from the sun.
  • When selecting curtains or blinds, choose those made from insulating materials, such as heavy cotton or silk, to trap heat inside the room.
  • Make sure that curtains or blinds fit snugly against the window frame and are not gaping, to reduce the amount of cold air that enters the room.

8. Use Space Heaters for Targeted Heating:

  • Use plug-in space heaters to heat isolated areas instead of entire heating zones.
  • Place heaters in open areas and keep away from flammables and children/pets.
  • Close vents in unoccupied rooms to reduce heating output.
  • Avoid overloading electrical outlets with multiple space heaters.
  • Don’t use extension cords with space heaters, as they can overheat and cause fires.
  • Don’t leave space heaters unattended or running overnight.
  • Consider using space heaters with a thermostat to maintain a consistent room temperature.
  • Turn off space heaters before leaving the room or going to sleep.

9. Upgrade to LED Light Bulbs and Unplug Devices:

  • Switch to LED light bulbs for energy savings and longer lifespan.
  • Unplug devices that are not in use to reduce energy consumption.
  • Look for Energy Star certified LED bulbs to ensure you’re getting a high-quality, energy-saving option.
  • Choose LED bulbs with a warm color temperature to create a cozy, inviting atmosphere in your home.
  • Don’t forget to replace any outdoor lighting with LED options, too.
  • Consider using a smart power strip to control multiple devices at once and save energy.
  • Turn off lights when leaving a room to conserve energy and reduce your electric bill

10. Adjust Water Heater Temperature for Energy Efficiency:

  • Change the temperature setting of your water heater to 120 degrees Fahrenheit.
  • Many households have their water heaters set to 140 degrees, which is unnecessarily high and consumes more energy.
  • Reducing the temperature to 120 degrees is safer for skin and easier on heating costs.
  • Consider installing a low-flow showerhead, which can reduce hot water usage and help lower your energy bills.
  • Wrap the tank of your water heater with an insulating blanket to improve its efficiency and reduce heat loss.

Don’t Wait to Weatherproof Your Home!

By following some of our helpful tips, we’re confident you’ll be able to say goodbye to sky-high heating bills and hello to a cozy, environmentally friendly home. By incorporating just a few of the simple solutions outlined in this article, you can make a huge impact on your wallet and the planet.

But let’s be real, being a homeowner is expensive enough, especially when Mother Nature decides to turn up the heat…or turn it off. So don’t let the weather dictate your finances and don’t wait to weatherproof your home! Today’s the day you can start using AGCU’s helpful tips and embrace cost-effective and eco-friendly solutions this winter.

Avoiding Tax Scams

Tax Scams and Security Tips

Tax Security tips

It’s tax season, so that, of course, means scams are rampant. Follow these tax security tips to help you stay safe and secure this time of year.

File your taxes early

 

By filing early, you reduce the window of opportunity for scammers to file a fake return using your info. If it’s too late for you to file early, consider filing for an extension to give yourself more time to prepare your return.

 

Keep your Social Security number (SSN) safe

 

Your SSN is a valuable piece of personal information for identity thieves. To keep it safe, avoid carrying your Social Security card with you and never unnecessarily share your SSN. When filling out tax forms, double-check your SSN to ensure it’s accurate. If you suspect your SSN has been compromised, contact the Social Security Administration ASAP! Additionally, if you receive a notice from the IRS suggesting that someone else has already filed a return using your SSN, contact the IRS and follow their instructions to resolve the issue.

 

Use strong, unique passwords when filing taxes

 

Your online tax accounts contain sensitive information, so it’s important to use strong passwords that are difficult to guess. It’s also essential to use different passwords for each account. This way, if one account is compromised, your other accounts won’t also be at risk. Finally, enable two-factor authentication whenever possible to add an extra layer of security to your accounts.

 

Be wary of phone scams

 

Phone scams are a common tactic used by scammers to trick people into revealing their personal and financial data. These scammers often pose as IRS agents and threaten legal action if you don’t pay an alleged tax debt immediately. If you receive a suspicious call, hang up and report it to the IRS.

 

Secure your mailbox

 

Identity thieves do more than just plunder your online info. They also look for sensitive information in mailboxes. Make sure your mailbox is secure and is emptied daily. For the best security, consider using a locked mailbox or a P.O. box for protecting your mail.

 

Use secure Wi-Fi networks

 

When filing your taxes online, be sure to use a secure Wi-Fi network to prevent hackers from intercepting your information. Avoid using public Wi-Fi networks, as they can be easily compromised. Instead, use a secure, password-protected Wi-Fi network you trust.

 

Beware of tax scams

 

Scammers love tax season, when there’s ample opportunity to trick people into revealing their personal and financial information. Be wary of any unsolicited emails, phone calls or text messages claiming to be from the IRS or other tax entities. Also, be skeptical of any promises of big refunds or threats of legal action. If it sounds too good to be true, or unbelievably urgent, it probably is.

 

With tax season upon us, it’s important to be aware of the various tax scams that could potentially steal your identity or money. Scammers love to take advantage of people during this time of year, so it’s crucial to stay informed and vigilant to protect yourself. In this article, we’ll explore some common types of tax scams and provide advice on how to avoid them.

  1. Phishing scams

Phishing scams are one of the most common types of tax scams. Scammers will typically send out an email or text message posing as a legitimate tax authority such as the IRS. They’ll often use intimidating or urgent language, urging you to click on a link or download an attachment to avoid penalties or legal action.

However, the link or attachment will often lead to a fake website that looks like the real deal. The website will ask you to enter personal or financial information, such as your social security number or bank account details. Once you’ve provided this information, the scammers can use it to steal your identity or money.

To avoid falling victim to phishing scams, never click on links or download attachments from unsolicited emails or text messages. Always double-check the sender’s email address or phone number to ensure it’s legitimate, and never enter personal information into a website that you’re unsure of.

  1. Fake tax preparer scams

Fake tax preparer scams involve scammers posing as legitimate tax preparers, often offering their services at a discounted rate. They’ll ask for personal and financial information to file your taxes, but instead, they’ll use this information to steal your identity or money.

To avoid fake tax preparer scams, be sure to research any tax preparer you’re considering using. Look for reviews or recommendations from trusted sources, and make sure the preparer has a valid Preparer Tax Identification Number (PTIN) issued by the IRS. Always ask for a quote before agreeing to use their services and be wary of any preparer who asks for payment upfront or promises an unusually large refund.

  1. Phone scams

Phone scams involve scammers calling you and posing as an IRS agent, threatening legal action or arrest if you don’t pay an alleged tax debt immediately. They may ask for payment via wire transfer, prepaid debit card, or gift cards.

The IRS will never ask for payment over the phone, nor will they threaten legal action or arrest. If you receive a suspicious call, hang up immediately and report the scam to the IRS.

  1. Identity theft scams

Identity theft scams involve scammers stealing your personal information, such as your social security number, and using it to file a fake tax return in your name. They’ll then collect the refund before you’ve even filed your real return.

To avoid identity theft scams, protect your personal information as much as possible. Avoid carrying your social security card with you, and never share your social security number unnecessarily. Always double-check your social security number on your tax forms, and file your tax return as early as possible to reduce the risk of someone filing a fake return in your name.

  1. Refund scams

Refund scams involve scammers offering to help you get a larger refund than you’re entitled to. They may ask for payment upfront or a percentage of your refund.

To avoid refund scams, be wary of anyone promising unusually large refunds or asking for payment upfront. Always use a reputable tax preparer and check their credentials before using their services.

By staying vigilant and informed, you can protect yourself from the various tax scams that are out there. Remember to always verify the legitimacy of any communication claiming to be from the IRS or another tax agency, and never share your personal or financial information without verifying the authenticity of the request. By filing your taxes early, keeping your SSN safe, using strong passwords, being wary of phone scams, securing your mailbox, and using secure Wi-Fi networks, you can minimize the risk of falling victim to tax scams. Take the necessary precautions, and don’t hesitate to seek help if you suspect you have been targeted by a scammer. Stay safe this tax season!

 

Banking With A Purpose

Much more than a catchphrase, our tagline is our passion, our reason why we do what we do. This is the impact of your membership with AGCU. Learn More About Banking with a Purpose

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Employee Spotlight – Anna Ard

Anna Ard

Member Experience Team Lead

A true legacy story!

Anna Ard’s mother, Missy has worked here for over 20 years, so Anna feels as though she was raised inside of AGCU.

When we asked her what’s her favorite place to be, She told us, “It sounds cheesy, but honestly, I’m happiest at work!”

 

Anna’s job entails supporting tellers, being an advocate for our members, and helping contribute to the teller training manual!

She is a big fan of thrift store shopping, 90s Country Music, and the TV series ”Friends” and we wonder if she could

BE any more awesome!?!”

 

What Does Banking With A Purpose Mean to You?

“It means providing excellent member experience and building relationships with our members and coworkers”

 

What is one thing that you wish people knew about your job?

“I wish our members and co-workers know how much I love my job, but I feel like they already know”

What’s the best piece of advice you have ever received?

My Aunt told me, “listen to everything and repeat nothing.”

Fun Fact About Anna!

Anna is an avid photographer, and her talents have earned her a second-place award in a national skills competition! 

 

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Prime Rate Update

Prime Rate Update

You may have seen a recent adjustment to your loan interest rate. Due to the Federal Reserve federal funds interest rate increase on December 15, effective December 26, the new Assemblies of God Credit Union prime rate is moving to 7.50%.

What is the U.S. Prime Rate?

The United States Prime Rate is a commonly used interest rate in the banking system of the United States. The Prime Rate is the interest rate that financial institutions use to set rates for different types of loans, credit cards, and lines of credit. The published rate may also affect specific mortgage rates, like variable rate mortgages, home equity loans, and home equity lines of credit. The Prime Rate is consistent because financial institutions want to offer businesses and consumers loan profitable and competitive products. A consistent U.S. Prime Rate also makes it easier and more efficient for individuals and businesses to compare similar loan products offered by competing financial institutions.

What does the Prime Rate mean to you?

The Prime Rate rate can affect many areas of your life, including credit card interest rates, small business loans, mortgages, and personal loans. It serves as a baseline that most financial institutions use to determine what interest rate to give customers. Following updates on this rate will help you make important decisions, such as what type of loan or mortgage to choose or even what APR you should be looking for when opening a new credit card. AGCU may price loans to its members at, above, or below the prime rate.

Why does the Prime Rate change, and how often?

Usually, the U.S. Federal Reserve meets around six times a year to discuss the federal funds rate. Based on the economy’s current state and future projection path, the Federal Reserve may choose to increase or decrease the rate. From this meeting, the Federal Reserve announces their change to the federal funds rate, and financial institutions adjust their interest rates to follow the Federal Reserve’s decision. Because of the frequency of changes in the rate and its influence over loans, credit cards, and mortgages, it’s essential to check for updates routinely.

Questions?

Contact a loan officer today by calling (417) 831-4398 or fill out our contact form, and we will reach out to you.

Banking With A Purpose

Much more than a catchphrase, our tagline is our passion, our reason why we do what we do. This is the impact of your membership with AGCU.
Learn More About Banking with a Purpose

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12 month CD

Certificate of Deposit Rates:*

Term APR APY
6 month 1.00% 1.00%
12 month 3.01% 3.05%
18 month 2.10% 2.12%
24 month 2.25% 2.27%
36 month 2.00% 2.02%
48 month 1.75% 1.76%
60 month 1.50% 1.51%

 

*Minimum Deposit $1,000. Certificate dividends paid monthly. Rates accurate as of 10/25/2022.
APR = Annual Percentage Rate
APY = Annual Percentage Yield
Penalty may apply for early withdrawal. Rates subject to change.

 

Accounts are insured by the National Credit Union Administration (NCUA) to at least $250,000. Additional coverage of up to $250,000 per depositor for other types of accounts, such as IRAs, is also available. For more information about your account’s coverage, see the NCUA’s insurance estimator here or contact us. NCUA maintains one of the largest and strongest levels of financial reserves in America and is backed by the full faith and credit of the United States Government.

Contact one of our representatives today to open your account! Call (417) 831-4398 or CLICK HERE and we will contact you!

Insurance Check-up New Year Resolution

Make An Insurance Check-Up Your New Year’s Resolution!

Insurance Check Up

Insurance is not a “buy it and forget it” product. An annual check-up on your current insurance policies can result in a healthier policy and a healthier pocketbook.

Regardless of which types of insurance you own now, your coverage will probably need some adjusting over the years. You may even have to purchase new types of insurance that you didn’t need before.

An annual insurance checkup is a smart idea! Considering what new types of coverage you might need and reviewing your current coverage once a year, even if you don’t think there have been any significant changes in your circumstances, will help ensure that you stay adequately protected and avoid any unpleasant surprises if you ever have to file a claim.

To stay on track, do your annual review around the same time each year.

In addition to your routine annual insurance review, you should re-evaluate your coverage any time there is a life event or significant change in your circumstances that either increases or decreases your risk—and, therefore, your need for protection.

Home, Auto, and Property Insurance:

This area of insurance changes frequently which means there could be opportunities to get more coverage and perhaps save money. It isn’t unrealistic to consider getting new bids for all your non-life policies every year to be certain you’re not spending too much or getting too little for your dollar. It is also a good time to make sure your home policy covers any upgrades or additions you’ve made to your home since its original purchase.

Life Insurance:

You might think you already did an in-depth review of your needs when you originally purchased your life insurance policy. At that time, you considered your family’s financial needs, took inflation into consideration, and decided on a coverage amount and term. Yet, every new year brings changes into our lives, such as weddings, births, divorces, new jobs, new roles, variations in salary, etc. These important events should be reflected in your life insurance policy to ensure it is keeping up with your expectations.

Available Insurance Offers and Products

AGCU Insurance offers over 20 different types of insurance. This includes traditional home and auto insurance but also includes other policies like pet and wedding insurance. Here are some of the most popular insurance policies currently offered:

  • Auto, Motorcycle, and Scooter
  • Boat, ATV, and Recreational Vehicle
  • Life
  • Home, Condo, and Vacation Homes
  • Wedding
  • Landlord Policies
  • Renters
  • Pet
  • Valuable Items
  • Flood, Sinkhole, and Disaster-related
  • Home Warranties

Reviewing your life insurance is not as complicated as you might think. All you have to do is consider the following points:

    • What’s changed in your life since the policy was purchased? Have you gotten married, divorced, or expanded your family? Does the original need the life insurance policy was intended to meet still hold true today?
    • Relationships and obligations change over time. Does your beneficiary selection need to be revisited? If so, call 866-508-2428 or 417-447-9356 or Email: insurance@agcu.org, and we will send you the appropriate form.
    • Have you changed addresses?
    • Your financial circumstances or lifestyle may have changed over the years. Have you acquired more debt or increased your income? For your loved ones’ sake, be sure your policy is keeping track with these changes.
    • Have you lost a significant amount of weight or quit smoking? Improving your health is not only good for your life, it might be good for your life insurance coverage. Call us to find out.
    • Check the expiration date on your term policy. It’s important to keep track of this so you can extend it if necessary.

Your AGCU insurance professional will be familiar with your current coverage and can provide valuable guidance regarding what you need to stay adequately protected and even how to save money on premiums.

Block out an hour, call an insurance agent, and get answers to these important questions.

What Type of Coverage Do I Have?

How Much Coverage Do I Really Need?

How Can I Lower My Premiums?

What are my deductibles and discounts?

The Best Coverage at the Right Price

In order to ensure that you’re getting the most bang for your buck, AGCU Insurance is dedicated to minimizing fees, loading on discounts, and offering competitive policies. There are a variety of discounts available. These include multi-car, multi-driver, new car, paperless, multi-policy, good student, and many others.

Additionally, AGCU Insurance offers free coverage checkups.

If you live in Arkansas, Kansas, Missouri, Oklahoma, or Texas, Fill out the Quote Request Form at the top of the page, or contact Sherrie and Dee today to obtain a quote!

Phone: 866-508-2428 or 417-447-9356

Email: insurance@agcu.org

If you live outside of those five states, visit the AGCU InsuranceAisle website or call 866-397-4086 for more information.

Banking With A Purpose

Much more than a catchphrase, our tagline is our passion, our reason why we do what we do. This is the impact of your membership with AGCU. Learn More About Banking with a Purpose

Like us on Facebook!

Avoiding Holiday Fraud and Reporting Lost Cards

Avoiding Holiday Fraud

The festive season means fun with friends and family, goodwill, and giving. Sadly, ’tis also a prime time for cybercrooks to cook up nefarious schemes.

A few scams are specific to the holidays, but most are variations on everyday fraud, ramped up to match seasonal spikes in spending and web traffic. Not surprisingly, they often center on shopping, especially online. As real retailers roll out their seasonal deals, scammers seek to snare bargain-hunting shoppers with bogus websites and social media campaigns that impersonate major brands. These “spoofing” sites and fake posts entice you to spend money for products you’ll never receive.

Further, many are vehicles for harvesting credit card numbers and other personal data that criminals use to commit identity theft or sell on the dark web. Scammers may distribute malware-loaded links or attachments via supposed coupon offers or “order confirmation” emails. Fraud involving drained gift cards — hugely popular for both giving and receiving — also shift into high gear.

Warning Signs

  • Huge discounts on hot gift items, especially when touted on social media posts or unfamiliar websites.
  • Spelling errors or shoddy grammar on a shopping website or in an email or text.
  • An unsolicited email that asks you to click on a link or download an app to access a deal or arrange a delivery.
  • Pressure from a charity fundraiser to donate right away.

How to protect yourself from this scam

  • Rather than clicking on a link from an email or text to a hot deal, go to your web browser and type in the web address of the company purportedly offering said great deal.
  • Pay by credit card. This way you can dispute charges and limit the damage if the transaction was fraudulent.
  • Buy gifts cards online directly from the issuing business instead of from a retail rack, where the cards can be tampered with. When receiving a gift card as a present, register it if that’s an option, and use it sooner rather than later.
  • Avoid conducting any business online (making a purchase, donating, accessing password-protected sites) while using a public Wi-Fi network unless you employ a virtual private network (VPN).
  • Pushy charities could be an indicator that the cause is bogus; legitimate charities will accept your donations on your own timeline.
  • Anytime you are prompted to make a purchase or a donation by wire transfer or gift card, it is a scam.

If you believe you’ve been a victim, or your cards are lost or stolen

Report Fraud

To open a fraud case:  866.279.1399

Please use the steps outlined below to report fraudulent charges or if your credit or debit card has been lost or stolen.

CREDIT CARDS

To report fraud on your CREDIT card or if it has been lost or stolen, please call 1-800-558-3424. Representatives are available 24 hours a day, 365 days a year. (For missionaries who are unable to call 800 numbers, please call 1-701-461-0125.)

 

DEBIT CARDS

STEP 1:

Call the number below that applies to you.
Stateside (in the U.S.) Monday-Friday 8 a.m. – 5 p.m. : 1-833-933-1681
or during business hours call AGCU 866-508-2428

After Hours: 855-961-1602 and speak with Fraud Detection.

International: 1-812-647-9794

STEP 2:

ALWAYS call AGCU for a replacement card after reporting a lost or stolen card and speak with a Member Care Representative. Do not depend on email, speak to a person!

 

EMAIL SOLICITATION

AGCU will never solicit you for information about your account in an email or over the phone.

The NCUA (National Credit Union Administration) has no personal information on our membership. Email posing to be from the NCUA is false and an attempt to obtain your personal financial information.

If you have moved, we may contact you to verify your current address.

If you are suspicious of an email appearing to be from AGCU, please call us to verify its validity.

 

Banking With A Purpose

Much more than a catchphrase, our tagline is our passion, our reason why we do what we do. This is the impact of your membership with AGCU.
Learn More About Banking with a Purpose

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Holiday Skip-a-Pay

Holiday Skip A Pay

Holiday Skip-a-Pay

Need some extra cash this holiday season?

You may be eligible to skip your consumer loan payment in November or December!*

Simply download and fill out the “Holiday Skip-a-Pay” form. Then send it to one of the following:

Email: skipapay@agcu.org
Fax: 417.831.4420
Mail: AGCU (Attn: Skip-a-Pay), PO Box 2328, Springfield, MO 65801

Click here to download the form.

Loans financed elsewhere? You may be able to lower your rate and payment by refinancing with us, and you can delay your first payment up to 30 days.

 

Banking With A Purpose

Much more than a catchphrase, our tagline is our passion, our reason why we do what we do. This is the impact of your membership with AGCU. Learn More About Banking with a Purpose

Like us on Facebook!

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*CONSUMER CREDIT CARDS, REAL ESTATE LOANS, HELOC LOANS, BUSINESS LOANS, AND BUSINESS CREDIT CARDS ARE EXCLUDED FROM THIS OFFER. Skip-a-Pay Processing fee of $25.00 or 10% of the monthly payment – up to $50.00 (whichever is the greater amount). Maximum of two (2) payments may be skipped per loan, per calendar year. Maximum of four (4) payments may be skipped over the life of the loan. Interest will continue to accumulate on the loan during the month the payment is skipped. All loans must be current to qualify and must have been opened at least 60 days prior to the month of loan payment skipped. Only loans that have had the first monthly payment since origination are eligible for the Holiday Skip-A-Payment program.

If the processing fee is not paid, this offer is void. Offer expires 12/31/2023.