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Do you consider the Assemblies of God to be your church home?

AGCU expands membership eligibility to all 50 states!

 

Your Complete Guide to Secure Mobile Banking

Your Complete Guide to Secure Mobile Banking

Your Complete Guide to Secure Mobile Banking

 

In response to the rise of mobile banking scams, the Consumer Financial Protection Bureau (CFPB) recently published new guidance on unauthorized electronic funds transfers or EFTs. With more people using electronic banking as a holdover from pandemic times, consumers need to be aware of its vulnerabilities and protect themselves from scams. Here’s what you need to know about the risks of mobile banking and how to stay safe.

 

What are the risks of mobile banking?

Banking through your mobile device is quick, convenient, and efficient. There’s no longer a need to stop by the credit union on your way home from work to deposit checks, make a transfer or review your recent account history. Most banks and credit unions now allow you to do all that and more at any time and from anywhere, using your phone and a mobile banking app. To get started, simply download the free Mobile Banking app from the App Store or Google Play store.

Unfortunately, though, like all transactions over the internet, mobile banking has some inherent risks. First, hackers can break into a phone and an account to steal money and information. Also, phishing scams targeting people over the phone can trick them into sharing login information with scammers who may hack into the account. Finally, bogus emails and messages appearing to be from your credit union can lead you to install malware on your device unknowingly.

Mobile banking scams can be difficult to spot and are frighteningly prevalent. In fact, according to a report by data science company Feedzai, the first quarter of 2021 saw a 159% increase in banking scams over the last quarter of 2020. This is likely because the volume of banking transactions is returning to its pre-pandemic norm, and many of them are happening online.

How to bank safely online

Instances of online fraud may be mounting, but that doesn’t mean you need to give up the convenience of mobile banking. Follow these protocols for online safety and bank with high confidence:

  • Use a VPN to hide your IP address. A VPN (virtual private network) will give you a private network, even when you’re using public Wi-Fi, thus preventing scammers from tracking and hacking your mobile device. It’s important to note that some VPNs can work so well that your own credit union won’t recognize you, so be sure to choose one that provides each user with a designated proxy IP. This enables select accounts to recognize the user while providing protection from hackers.
  • Always choose multi-factor authentication. Most money apps will require this, but if your chosen app allows you to make this choice, be sure to say yes to multi-factor authentication.
  • Never share your password or save it to your device. All of your passwords should be confidential, but the password you choose for an online banking app must be top secret. Don’t share your password with anyone. Follow suggested guidelines for choosing a strong password, including alternating between uppercase letters, lowercase letters, numbers, and symbols, and choosing a unique password you don’t use elsewhere. Also, choose a security question that cannot be answered by searching through the personal information you post on your social media platforms.
  • Brush up on your knowledge of scams. It’s important to keep yourself updated on the latest banking scams and know how to recognize a scam if you’re targeted. Never answer a text or email that asks for your account details, even if it appears to be from your credit union. Maps will never ask for account details, passwords, or access codes. Finally, always be wary of unsolicited phone calls and banking alerts.
  • Protect your phone. With the wealth of sensitive information it holds, a smartphone should be protected just like a desktop and laptop computer. Consider installing an antivirus app on your phone as well as a location-tracking app so you can find your phone if it gets lost. Be sure to lock your phone after using it, log out of the mobile banking app when you are done, and always keep your phone in a safe place.

Mobile banking scams are on the rise, but by simply following the tips shared above, you can use your phone to bank with confidence, knowing your money and your information are safe.

 

Banking With A Purpose

Much more than a catchphrase, our tagline is our passion, our reason why we do what we do. This is the impact of your membership with AGCU. Learn More About Banking with a Purpose

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Why We Urge You To Oppose A New IRS Reporting Proposal

Why We Urge You To Oppose A New IRS Reporting Proposal

 

As many of you have heard, Congress has been considering a proposal that would require credit unions and other financial institutions to report to the Internal Revenue Service (IRS) how much money has gone into and out of many members’ accounts above a certain threshold.

At AGCU, we care about your privacy and are committed to informing you when legislation is being discussed that could directly affect you. We are strongly opposed to the following proposal and while this is not currently in effect, we highly encourage you to join us in sharing your voice to reject this new IRS reporting provision.

As your credit union, this unprecedented access raises several concerns:

Your Privacy Matters to Us- Oppose IRS Reporting

  • This proposal would violate consumers’ personal privacy by forcing credit unions and banks to provide the government with information that does not reflect taxable activity.
  • The government relies on old data systems to store and secure IRS information. These systems have already been compromised in recent years, and the addition of this type of data only increases the likelihood of a future breach.
  • This proposal could create an undue regulatory burden on some financial institutions.

While AGCU must abide by all federal regulations, we know your financial privacy is of utmost importance. As a member of AGCU, we encourage you to contact your US Senator and US Representative to voice your opposition today. Your voice matters!

We need to work together to stop the proposed provision that allows the IRS to access nontaxable deposit account information from credit unions and banks.

Tell your Representatives to oppose jeopardizing consumers’ personal finance privacy. Click Here To Take Action Now!

The Bottom Line:

Don’t jeopardize consumers’ personal financial privacy by allowing the IRS to access nontaxable deposit account information from credit unions and banks. 

 

Banking With A Purpose

Much more than a catchphrase, our tagline is our passion, our reason why we do what we do. This is the impact of your membership with AGCU. Learn More About Banking with a Purpose

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Crushing Debt: Snowball vs. Avalanche Method

Crushing Debt: Snowball vs. Avalanche Method

Getting rid of debt isn’t easy, but if you’re ready to do what it takes, you can shake off any amount of debt.

Let’s take a look at two popular approaches for paying down debt and explore the pros and cons of each.

Crushing Debt: Snowball vs. Avalanche Method

 

The Debt Snowball Method

This approach involves focusing on paying off the smallest debt first and then working on the next-smallest debt until it’s all paid off.

Say you’ve squeezed an extra $500 out of your budget to channel toward paying down debt, and you have the following debts:

$2,500 personal loan at 9.5% interest; minimum payment $50

$10,000 car loan at 3% interest; minimum payment $200

$13,000 credit card debt at 18.99% interest; minimum payment $225

$18,000 student loan at 4.5% interest; minimum payment $300

In this scenario, the snowball method would have you paying just the minimum payment on all debts except the smallest one. You’d put your extra $500 toward paying off the personal loan. Once that’s paid off, you’d take the $550 you were paying toward the personal loan and add it to the $200 you’re paying for the car loan. Keep doing this until you’ve kissed all your debts goodbye!

Pros of the Debt Snowball Method

The most significant draw of the debt snowball method is that it works with behavior modification. Success breeds success, and the small but quick wins are excellent motivators.

Cons of the Debt Snowball Method

The primary disadvantage of the debt snowball method is its indifference toward interest rates. Paying off the smallest debt first can mean holding onto the debt having the highest interest rate the longest. This translates into paying more in overall interest throughout the journey to a debt-free life, sometimes to the tune of several thousands of dollars.

The Debt Avalanche Method

This approach involves getting rid of the debt with the largest interest rate first and then continuing to the one with the next highest interest rate. This enables the debt-payer to shed heavy interest rates quicker and to put more of their money toward the principal of their loans.

In the scenario above, the debt avalanche method would involve paying down the credit card debt first, followed by the personal loan, student loan, and finally, the car loan.

Pros of the Debt Avalanche Method

Paying off the debt with the highest interest rate first can save hundreds, and sometimes thousands, of dollars in interest. Also, in most cases, this route will be shorter than the snowball method.

Cons of the Debt Avalanche Method

The debt avalanche requires self-motivation and continued momentum despite little initial progress.

Which method is right for you?

If you think you’d need early motivation to keep going, you may want to choose the debt snowball method. Is your chief concern paying as little as possible? Then you might want to go with the avalanche method. If you’re serious about tackling your debt, either method can work.

 

Banking With A Purpose

Much more than a catchphrase, our tagline is our passion, our reason why we do what we do. This is the impact of your membership with AGCU. Learn More About Banking with a Purpose

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10 Myths About Credit Unions

10 Myths About Credit Unions

Did you know more than 112 million Americans use credit unions? While credit unions continue to gain popularity, persistent myths prevent some people from making the switch. Here’s a look at the ten most common misconceptions and the answers that debunk them

10 Myths About Credit Unions

How much do you know about credit unions? Test yourself on these 10 myths:

Myth #1: You must meet strict eligibility requirements.

Fact: While credit unions do require that members meet certain requirements to satisfy a common bond, many of these are broad, and few of them truly limit membership.

There are many ways to qualify for membership with AGCU.

Myth #2: Getting to the ATM is difficult because my branch isn’t nearby.

Fact: With over 5000 Shared Branches and 30,000 free ATMs available, availability is not an issue.  In fact, credit unions offer more ATM access than most of the biggest national banks. Click here to find a location near you!

Myth #3: Changing my banking from a traditional bank to AGCU will be a hassle.

Fact: AGCU offers the same services as banks, including automatic bill payments and direct deposit. Most services will transition easily and go uninterrupted.

Myth #4: With all the fancy advertising, banks must have more money than credit unions.

Fact: While this may be true, it’s because credit unions are not-for-profit organizations. Rather than spend money on advertising and marketing, credit unions rely on the community for marketing. The money saved is rolled back into services for members or distributed back to members as dividends.

Myth #5: Credit unions don’t offer reward programs.

Fact: Many credit unions do offer reward programs on credit and debit cards. Do the research and be sure to take a look at the fees that are associated with the various accounts, even those offering rewards. At a credit union, you’ll save on fees. Do your bank rewards outweigh the fees you’re paying on each account?

Myth #6: Credit unions aren’t very tech-savvy.

Fact: AGCU doesn’t promote mobile options as aggressively as banks, but that doesn’t mean we don’t offer them. According to a study by CFI Group, bank customers rated their satisfaction at 86 out of 100 in online and mobile banking versus 90 out of 100 among credit union members.

Myth #7: Credit unions are just like banks.

Fact: Credit unions are not just like banks. Members own a piece of the organization and own a vote in determining how the credit union is managed. AGCU also returns more earnings back to members with our low fees and great dividend rates.

The more you use AGCU for your day-to-day banking needs, the more you help support worthy causes – both locally and worldwide. We donate 10% of our annual earnings to support churches and ministries, educational scholarships and programs, and humanitarian efforts.

Myth #8: Credit unions have an unfair advantage over banks because they don’t pay taxes.

Fact: Actually, credit unions do pay taxes. As a not-for-profit, member-owned financial cooperative, there are some taxes that credit unions don’t pay. Those “unfair advantages,” of course, are passed on to members.

Myth #9: Credit unions are not regulated.

Fact: Credit unions are held to the same laws and regulations as banks. In fact, credit unions face more restrictions on the investments and loans they make.

Myth #10: Credit unions are good places to save money, but that’s about it.

Fact: Credit unions offer consumer loans, debit and credit card services, online banking and bill pay, checking accounts, retirement investments, mortgages, car loans, and more. They are a great place to take care of all your banking needs.

AGCU is proud to have again earned Bauer Financial, Inc.’s highest rating for strength and stability among all financial institutions.

The 5-star rating denotes the absolute highest level of banking performance from the nation’s leading independent bank rating firm. This 5-star rating puts AGCU in an elite category as one of the strongest financial institutions in the nation.

Banking With A Purpose

Much more than a catchphrase, our tagline is our passion, our reason why we do what we do. This is the impact of your membership with AGCU. Learn More About Banking with a Purpose

9 Steps to Buying your First Car

9 Steps To Buying Your First Car

9 Steps To Buying Your First Car

 

Congrats—you’re ready to purchase your first real car!

There are many, many pitfalls when buying a new car. If you are a first-time car buyer, it can be daunting when you don’t know what to expect, so let AGCU walk you through the process. Follow our guidelines for a stress-free ride!

 

Jump To:

 

1. Determine If You Really Need a Car

You may not have expected this, but it’s important to make a realistic assessment of your actual transportation needs. Most college towns already have a great public transportation system in place, which can save you a lot on personal auto costs. If you have a generous car-owning friend you’ll be riding into town with each weekend, it may not be worthwhile for you to have your own set of wheels. Also, if your campus has everything you need within walking distance, it may be cheaper to rent a car when you actually need one instead of owning one.

 

2. Know Your Budget

If you’ve determined that a car purchase is necessary at this point in your life, don’t start hunting for your dream car until you’ve worked out a realistic budget. Take a hard look at your other monthly expenses to see how much you can spare for a new set of wheels. Don’t forget to include some cash for auto insurance, gas, and maintenance.

 

3. Create a Tentative Wish List

Creating a list may seem obvious but you shouldn’t go out to any car dealership and start shopping.

This is your first car, so it doesn’t need to have all the bells and whistles like in your dreams. Sit down and make a list of all the “must haves” versus “wants”  in a vehicle. Determine how much each car feature would cost you and decide which ones are really important.

 

4. Obtain Financing

If you’ve been saving up for your first car, you’re a smart cookie! If you don’t quite have all the money you need to buy your car, you can take out an auto loan. Check out AGCU to learn about your auto loan options and find out how much we can pre-approve you for.  This will help in your car selection and shopping process.

Do you have questions about our vehicle loans? Want to know about the application process? Contact us for more information or to schedule an appointment with a loan officer.

Curious about our rates?  View current loan rates here.

If you’re ready to apply, start your application now.

 

5. Research Your Options

You want a vehicle that will satisfy your needs and wants. You can research new and used car values and obtain vehicle ratings on sites, like Kelley Blue Book.  Create another list of your top three choices of car makes and models.

 

6.  Look Up Listings

Start searching for specific listings of your desired vehicles online and around your neighborhood. Once you’ve found several potential cars, research their histories on Carfax.com and then contact the seller to set up a test drive.

 

7.  Take It For a Test Spin

If a car checks out and everything looks good, you might want to take it for a test drive. Pay attention to details like legroom, acceleration, brake functionality, and more while you drive.

 

8. Have It Inspected

If you’re purchasing a used vehicle, it’s best to have it inspected by a mechanic before buying. Be sure to contact a reliable, local mechanic to thoroughly inspect the car and make sure it’s in working condition and safe to drive.

 

9. Make It Official

If your car passed the test drive and inspection, you’re ready to make it official! Be sure to read all documents before signing and obtain insurance before your first joyride.

Interested in an AGCU Insurance Quote?
Save Time And Money on Insurance AGCU Insurance

If you live in Arkansas, Kansas, Missouri, Oklahoma or Texas, you can contact Sherrie and Dee today to obtain a quote!
Phone: 866-508-2428 or 417-447-9356
Email: insurance@agcu.org
If you live outside of those five states, visit the AGCU Insurance website or call 866-397-4086 for more information.

Enjoy your new set of wheels and drive safely!

Banking With A Purpose

Much more than a catchphrase, our tagline is our passion, our reason why we do what we do. This is the impact of your membership with AGCU. Learn More About Banking with a Purpose

AGCU at GC21

AGCU Team Visits Assemblies of God 59th General Council

Executive Presbytery of the Assemblies of God elected at 59th General Council

AGCU is excited to welcome the 21-member Executive Presbytery of the Assemblies of God elected by General Council voters Aug. 5.
Congratulations on your re-election Douglas E. Clay! The general superintendent received 82.5% of the votes cast, 1,386 out of 1,714 total. General Treasurer Wilfredo “Choco” De Jesús and U.S. Missions Executive Director Malcolm P. Burleigh will also continue serving in their posts.
We’re so proud of the dedication and hard work the members of the EP have demonstrated throughout their careers, and we look forward to the direction their leadership is bringing to the Assemblies of God

Learn about all of the big news and exciting events happening at GC21 here

The AGCU team is creating accounts and taking names.

Bruce, Mark, Jim, Jeff, Janora and Todd are teaming up to represent the culture and heart of AGCU at GC21

Bruce, Mark, Jim, Jeff, Janora, and Todd are teaming up to represent the culture and heart of AGCU at GC21. Events like this are a great opportunity to let our members across the globe connect with us one on one.

Professional Presence and Accessibility

AGCU logo and hanging sign

With our new logo on our hanging sign, we can be seen throughout the exhibit hall, reminding the AG of our professional presence and accessibility.

Daily Giveaways and Video Banking

Giveaways

Each day we are giving away money to one lucky individual.AGCU Video Banking In order to be a part of our giveaway, each contestant puts their contact information into a survey,
along with any questions or suggestions they may have.

That survey is then streamlined and sent to our dedicated member care team.
As they follow up with members or future members to answer their questions or pass on great ideas,
we are learning better ways to provide first-class financial services for our members.

See who the daily winners are on our Facebook page.

Video Banking

If someone wants to open an account or start a loan, tablets are on location with our video banking, allowing members to communicate face to face with one of our banking representatives

 

GC21 – Orlando Florida

Adherents from the U.S. Assemblies of God met at the Orange County Convention Center in Orlando, Florida, August 3-6 for the Fellowship’s 59th General Council.

The General Council is the biennial business meeting for the church, which is part of the largest Pentecostal denomination in the world, with over 69 million members. There are more than 3 million adherents in the U.S.

Business sessions at which delegates elect officers, hear reports of church ministries and adopt resolutions began at 8:30 a.m. (Eastern) Thursday, Aug. 5, and continued through Friday, Aug. 6. Delegates are comprised of licensed and ordained AG ministers who are present and registered for the convention. In addition, every General Council congregation may send one delegate to participate in business sessions.

Doug Clay, general superintendent of the U.S. Assemblies of God, delivered the keynote address at the first service of the General Council on Wednesday evening. Other highlights include J.J. Vasquez  who spoke on Friday evening, with a Night of Miracles prayer service Thursday evening.

Even before the biennial gathering officially opened Wednesday night (Aug. 4), attendees met for pre-General Council sessions and a leadership conference that began Tuesday, Aug. 3. General sessions speakers for the two-day Influence Conference included Greg Ford, pastor of One Church in Columbus, Ohio, plus Aaron Burke, pastor of Radiant Church in Tampa, Florida.

Students, parents, and sponsors participated in the National Youth Convention  at the Orange County Convention Center. Youth were involved in numerous activities, including National Fine Arts Festival, community outreach, and nightly services. The week culminated with the Fine Arts presentations and awards, Friday, Aug. 6, beginning at 7:00 p.m.

Online viewers may follow the Influence sessions, GC business, and GC and National Youth Convention services via livestream at GeneralCouncil.org. A full backstage experience will begin 30 minutes prior to each service in English and Spanish. Archived videos will be posted following the event.

 

 

 

Banking With A Purpose

Much more than a catchphrase, our tagline is our passion, our reason why we do what we do. This is the impact of your membership with AGCU. Learn More About Banking with a Purpose

 

 

 

 

 

 

 

 

Christopher Hill

The Hill Family Memorial Fund

Christopher Hill Memorial FundOn July 30, 2021, The family of Christopher Hill, Director of Computer Applications and Development at General Council of the Assemblies of God, sustained a great loss.

Chris’s lovely wife Lindsay lost her husband, and his four girls Monta, Katelyn, Elise, and Alison lost their dad. After struggling with breathlessness, unable to keep his oxygen levels up due to Covid, Chris was put on a ventilator to help him fight and recover from the effects of the virus. No one ever expected for a moment that this 45-year-old husband and father would not come home to his family. But after three weeks on the ventilator, his struggle ended. He left this earth and his family to be with Jesus.<more>

Everyone who knew Chris knows that he loved big. Everybody. Always. He was always sensitive to how others were feeling and what they needed. He listened intently when others spoke. He never put himself first. He was kindness and generosity mixed with fun and jokes. It is said by those who knew him that Chris was one of the most loving and intentional dads they had ever known. He loved his wife and four girls in such tender and meaningful ways connecting with each one and making even the mundane special for them. There is such a gaping hole in this family without him here.
As well as the AG community, and the world.

The Family is now facing not only the grief of losing a husband and father, but his wife Lindsey is also facing the weight of parenting four daughters alone. Their youngest daughter just turned 11, so she had many years of providing and parenting still stretching before her. Our heart wants to raise a million dollars for the care of these sweet girls to take the stress off of Chris’s wife in his absences… We are excited to let God do that if that is how He wants to work! However, we know that if we start by giving enough money to pay off their mortgage, that would lift some of the immediate financial concern for how they will face the future; which is why we are trying to raise a goal of $150,000. The needs are many; medical costs, funeral costs, and especially the needs of raising four children, but we believe God will work through people to provide all that they need.

Thank you for loving Chris’s wife Lindsay, and his girls big! Thank you for helping to care for Monta, Katelyn, Elise and Alison. They are missing their daddy so deeply, and we can never give them back what they lost, but we can show them love in a practical way as a small gratitude for the way Chris loved us, and everything they gave us, and to the AG community throughout their years of service for the Kingdom!

Contributions to the family can be made here
or make a check payable to Lindsey Hill in care of AGCU P.O. Box 2328, Springfield, MO 65801

Banking With A Purpose

7 Signs You’re Living Beyond Your Means

7 Signs You’re Living Beyond Your Means and How to Fix Them – Healthy Finances

Let’s take a look at seven red flags that might mean you’re living beyond your means and the steps you can take to get back on track. ­

7 signs you're living beyond your means

You’re carrying a credit card balance from month-to-month

If you have a large credit card balance and just pay the minimum each month, you could end up carrying this balance for years while paying a lot in interest. You might also be tempted to make more purchases on the card, ultimately increasing the time it takes to pay off the debt.

You might consider: Try to double down on your monthly payments and/or make one extra payment each month instead of paying just the minimum amount. If you have multiple credit cards with high-interest rates, consider transferring all your balances to one credit card with a lower interest rate.

AGCU offers a variety of personal credit cards, including Max Cash Preferred, Real Rewards, Platinum, and Secured Card. Pick the card best suited for your needs!

Avoid Living Beyond Your MeansPaying your bills gives you anxiety

Does the thought of making your monthly bill payments on time fill you with dread? Having a plan upfront can help decrease your stress and empower you to control your finances.

You might consider: Making a monthly budget, detailing your income and spending. Look for areas to cut back on “discretionary” purchases and consider ways to boost your income. Our budgeting tools are a great way to keep on target!

Log in to your Online Banking Account and select the My Finance tab to start taking control of your spending today!

You can’t save 5% of your monthly income

Putting away at least 5% of your income could help you pay for seasonal expenses like vacations, back to school, or holidays, without relying on credit.

You might consider: Trimming your expenses and restructure your budget to include at least 5% for savings. If this amount is not feasible, start with 1-2% and gradually increase each month until you can reach 5%.

You don’t have emergency or rainy-day funds

Ideally, you should have an emergency fund to cover urgent needs that you can’t anticipate. According to a recent Bankrate survey, “just 40% of Americans could pay an unexpected $1,000 expense, such as an emergency room visit or car repair, with their savings”.

You might consider: Starting to build your funds now by putting away as much as you can each month, specifically for emergencies. Consider setting up automatic recurring transfers into one of your AGCU savings accounts to help prepare now for the unexpected.

Your mortgage payment is more than 30% of your monthly income

Most financial experts agree that your monthly mortgage payment should not exceed 30% of your take-home pay.

You might consider:

  •  Finding ways to boost your income. Seek a raise at your current job, freelance for hire, or find another side job for extra cash.
  •  Spending less on another home or consider renting.
  •  Refinancing your existing loan could be an option. Call or visit your local branch to speak with an AGCU representative to explore your options. Visit our Home Loan Center to get started!

Can you afford to purchase or refinance your leased vehicle?

If the answer is no, this could spell financial trouble.

You might consider: Finding a less expensive vehicle to purchase. AGCU has lower interest rates and more flexible options than many other auto loan providers. Learn more!

Your financial decisions are influenced by your friends’ spending habits

Thanks to social media, the pressure of “keeping up with the Joneses” is stronger than ever. If you find yourself making financial decisions based on your friends’ choices, you could be spending more than you can afford.

You might consider: Not feeling compelled to live up to the expectations of others. The peace of mind you gain by taking control of your finances contributes more to your well-being in the long run.

If you’re feeling overwhelmed by your current financial situation, we might be able to help. Stop by your local branch or call 866-508-AGCU (2428) for assistance.

Banking With A Purpose

Much more than a catchphrase, our tagline is our passion, our reason why we do what we do. This is the impact of your membership with AGCU. Learn More About Banking with a Purpose

Beware Tax Season Scams

Don’t Get Scammed!

Here are some tips to help avoid scams and protect your personal information

Child Tax Credit payments begin this month, and scammers are using this as an opportunity to try to trick you out of your personal information. These tips from the IRS can help to keep yourself safe from potential scams.

Don't Get Scam med!

The IRS has launched Identity Theft Central, an online resource that explains how to report identity theft and protect yourself from online scams and phishing attacks. (Phishing emails, calls, texts, and letters try to trick you into sending cash or disclosing personal information. Some phishing attacks aim to let a fraudster infiltrate your computer and steal information). The site also contains information for businesses and tax professionals.

 

 

 

 

10 Ways to Spot IRS Scams and Impersonators

It is true that in rare circumstances the IRS will call or come to a home or business. According to the agency, that might happen if you have an overdue tax bill, haven’t filed a tax return, haven’t paid payroll taxes on your employees, or are undergoing an audit or criminal investigation.

But even then, taxpayers generally first receive several letters or notices from the IRS in the mail, and taxpayers will only be asked to pay the U.S. Treasury. Which is why the items below are major red flags that IRS scams are lurking.

  • They’re calling you first.
    The IRS contacts taxpayers by mail first; it doesn’t initiate contact via a random phone call.
  • They’re leaving a prerecorded voice mail.
    The IRS doesn’t leave prerecorded, urgent, or threatening voicemails.
  • They’re emailing you.
    The IRS doesn’t initiate contact with taxpayers by email to request personal or financial information. Do not reply to the message, open any attachments or click on any links. And note that the IRS’s website is IRS.gov — not IRS.com, IRS.net, IRS.org or some other bit after the period.
  • They’re texting you.
    The IRS doesn’t initiate contact with taxpayers by text message to request personal or financial information.
  • They’re contacting you via social media.
    The IRS doesn’t initiate contact with taxpayers on social media channels to request personal or financial information.
  • The form they’re sending or referencing doesn’t appear on the IRS website.
    You can look up the names of IRS notices and letters on the IRS website. If the type of notice you received doesn’t show up on the list, it’s probably not legit.
  • They don’t know what an HSPD-12 card is.
    Real IRS agents have two forms of identification: a pocket commission and an HSPD-12 card. You have the right to see these credentials, and you can verify information on the HSPD-12 card by calling the IRS.
  • They’re asking for a credit card or debit card number over the phone.
    The IRS doesn’t do that.
  • They want you to pay only with gift cards, iTunes cards or prepaid debit cards.
    The IRS doesn’t use these methods for tax payments. The IRS mails paper bills to taxpayers who owe taxes, and payment should only ever be made out to the U.S. Treasury — not a collections agency or other entity.
  • They’re saying you’ll be arrested, deported, have your driver’s license revoked, etc.
    The IRS can’t revoke your driver’s license, business licenses, or immigration status. In addition, the IRS and the Taxpayer Bill of Rights give you the opportunity to question or appeal what the IRS says you owe.

But what if I really do owe the IRS money?

If you think you might owe money to the IRS, you can check that directly with the IRS (and for free) by visiting https://www.irs.gov/payments/view-your-tax-account. If you do owe back taxes and want to make a payment, you can send money directly the IRS or sign up for an installment plan to pay the IRS over time. All of those things you can do yourself directly with the IRS.

Fight back: How to report IRS scams

young couple looking at computer monitor and upset about online scam

  • Tell the Treasury Inspector General for Tax Administration (TIGTA). You can report IRS scams online or by calling TIGTA at 1-800-366-4484.
  • Forward email messages that claim to be from the IRS to phishing@irs.gov. Do not open the attachments or click on any links in those emails.
  • Tell the Federal Trade Commission via the FTC Complaint Assistant on FTC.gov. Add “IRS Telephone Scam” in the notes.
  • Report Social Security Administration phone impostor scams using the form on the Social Security Administration’s website.
  • If the IRS scams appear to be impersonating a state tax authority rather than the IRS, contact your state Attorney General’s office.
  • Contact AGCU Member Services with any questions you may have about your account.

Banking With A Purpose

Much more than a catchphrase, our tagline is our passion, our reason why we do what we do. This is the impact of your membership with AGCU. Learn More About Banking with a Purpose