Member Services

Account Services

We offer many great services for our members. From free online banking to direct deposit services, AGCU strives to provide the best perks and customer service to our account holders. Are you taking advantage of all of the services AGCU has to offer?

Setting up an ACH Transfer with AGCU

What is ACH and how do I use it? “ACH” stands for Automated Clearing House. It is a method of dispersing funds via electronic means instead of writing paper checks. There is no uncertainty with delays caused by utilizing the mail or misplacing checks at the recipient’s place of business, and the risk of theft is greatly reduced. Learn more about ACH transfers and payments.

Click here to download the simple instructions so you can easily set up and initiate ACH requests between your AGCU account and other financial institutions through Online Banking

Address Change Form

If you’ve moved recently or are planning to do so, please let us know. Keep your information up to date by filling out address change form and remit to AGCU.

Bill Pay

Want the convenience of paying your bills online? Sign up for our FREE Bill Pay service and you can enjoy the freedom of paying your bills online anytime.*

To sign up for Bill Pay, log in to Online Banking and click on the “Bill Pay” tab.
If you are not enrolled in Online Banking, contact us to sign up.

Bill Pay payments work exactly like writing a check, so funds will clear your account when they are cashed at the payee’s financial institution.

If funds are not available in your account, Bill Pay will try again the next business day, and then either send the payment if the funds are available or send an email to the member that it was canceled due to non-sufficient funds.

You can see copies of your Bill Pay checks with your account number and AGCU routing number when you log in toOnline Banking and review your account activity

*There is a $2,500 daily limit on Bill Pay transactions. Bill Pay is linked to checking accounts only. It cannot be linked to pay from savings accounts, health savings accounts, etc.

CO-OP ATM & Shared Branch Networks

In order to serve our members nationwide and in more than 190 countries around the world, you have access to your money at nearly 30,000 surcharge-free ATMs in the United States and Canada and can make deposits to your account at over 9,000 deposit-taking ATMs through the CO-OP ATM Network. Plus, just like visiting an AGCU branch, members also have access to their accounts at over 5,000 Shared Branches nationwide through CO-OP Shared Branches.

MobiMoney

MobiMoney is a free smartphone app that gives our members more control over the usage of their debit card. Learn more.

Money Orders

Need to send a payment with a Money Order? We offer Money Orders to our members for amounts up to $1,000. There is a $3.00 service fee per Money Order.

Visit a branch today or contact us for more information.

Safe Deposit Boxes

Safe Deposit Boxes are available to AGCU members at both of our Springfield, Missouri branches.

Secure storage for your important documents and valuables.

Skip-a-Pay

AGCU offers a Skip-a-Pay program to members in good standing, which allows them to skip no more than two payments in a twelve-month period.

A processing fee of $25.00 or 10% of the monthly payment – up to $50.00 (whichever is the greater amount) will be collected for this service and may be paid by check or a deduction from a Credit Union share account. The processing fee will not be added to the loan balance, and a late charge will not be assessed for any approved skipped payment.

Apply to skip your loan payment.

TruStage Insurance

TruStage^® Insurance: Simple, Straightforward, Budget-Friendly.

Insurance is an important part of a solid financial plan. The key is finding coverage that fits your needs and budget from someone you can trust. The right insurance can help give you peace of mind today.

Backed by more than 80 years of working with credit unions and their members, you can count on TruStage to help protect what matters most.

Get a quote or explore your options at TruStage.com.

© Copyright 2020, TruStage. All Rights Reserved.

TruStage^® insurance products and programs are made available through TruStage Insurance Agency, LLC. Life insurance and AD&D insurance are issued by CMFG Life Insurance Company, PO Box 61, Waverly IA 50677-0061. Auto and Home Insurance Program are issued by leading insurance companies. The insurance offered is not a deposit, and is not federally insured, sold or guaranteed by your credit union.

GEN-2944047.1

Wire Transfers

AGCU provides incoming wire transfers without surcharge.  Members receiving funds by wire transfer should use the following instructions to ensure proper and prompt credit to their account.  Receiving members should provide all information to the wire sender or wiring institution.

Send and receive wires with your account.

VISA Gift Cards

Looking for a gift for someone but don’t know what to get them? A VISA Gift Card is the perfect “one size fits all” gift for any occasion! VISA Gift Cards can be used anywhere VISA is accepted and may be purchased in our lobbies. The minimum gift card amount is $10.

Visit a branch or contact us for more details.

Do you have questions regarding these services? Call (417) 831-4398 or fill out our contact form and we will contact you!