Credit Cards

To report fraud on your CREDIT card or if it has been lost or stolen, please call 1-800-558-3424. Representatives are available 24 hours a day, 365 days a year. (For missionaries who are unable to call “800” numbers, please call 1-701-461-0125.)

Debit Cards

If your debit card is lost or stolen, don’t wait to report it. Call us right away at 866-508-AGCU (2428)

STEP 1

Click here to file a Dispute Form
or
Call 833-882-0867 Use this number to call in and open a new fraud case on a closed card
Monday – Friday 8 a.m. – 7 p.m. CST
Voicemail after hours and calls are returned by the next business day.

STEP 2:

ALWAYS call AGCU 866-508-2428 for a replacement card after reporting a lost or stolen card and speak with a Member Care Representative. Do not depend on email; speak to a person!

Email Solicitation

AGCU will never solicit you for information relating to your account in an email or over the phone.

The NCUA (National Credit Union Administration) does not have any personal information on our membership. Email posing to be from the NCUA is false and an attempt to obtain your personal financial information.

If you have moved, we may contact you to verify your current address.

If you are suspicious of an email appearing to be from AGCU, please call us to verify its validity.