Scammers are getting more aggressive—and they’re targeting members of credit unions and banks with fake fraud alerts that look legitimate. Over the recent holiday weekend, nearly 100 AGCU members reported fraud attempts from scammers impersonating Assemblies of God Credit Union (AGCU). These fraudulent text messages claimed to be official “AGCU Alerts,” but their only goal was to steal your personal and banking information.

What Do These Scams Look Like?

Fraudsters send unsolicited text messages or emails pretending to be from AGCU. They may:

 

• • Claim your account is locked, your debit card is blocked, or that there is suspicious activity.

• • Urge you to click a link or call a phone number that looks official.

• • Use the AGCU logo or language that seems legitimate to trick you.

These are classic phishing scams and bank impersonation scams.

 

⚠️ Important: AGCU will never send text messages asking you to click a link, call an unknown number, or provide your Online Banking username, password, Social Security number, or debit/credit card information.

Why You Should Never Click or Call

Clicking a fraudulent link or calling a fake number can expose you to:

 

• • Identity theft – scammers may ask for your Social Security number, debit card info, or online banking login.

• • Financial fraud – they may attempt unauthorized withdrawals or charges.

• • Malware downloads – some links install harmful software on your device.

Even responding with a simple “yes” or pressing a button can confirm your number is active, leading to more scam attempts.

How to Protect Yourself from Bank & Credit Union Scams

Stay safe by following these fraud prevention tips:

 

• • 🚫 Never click links in unsolicited text messages or emails.

• • 📵 Do not call phone numbers listed in suspicious messages.

• • ✅ Verify directly with AGCU by calling 866-508-AGCU or emailing info@agcu.org.

• • 🔒 Use official channels only: log in to Online Banking or the AGCU Mobile Banking App to check your account status.

• • 👀 Stay alert for red flags like urgent language, threats to close your account, or requests for sensitive information.

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What To Do If You Get a Fake AGCU Alert

 

1. 1. Do not respond. Delete the message immediately.

1. 1. Contact AGCU Member Care at 866-508-AGCU to report the scam.

1. 1. Monitor your accounts for suspicious activity.

1. 1. Report the scam to the Federal Trade Commission (FTC) at ReportFraud.ftc.gov.

Banking With a Purpose Means Banking Safely

At AGCU, your financial security is our top priority. We are working diligently to protect members from fraudulent scams, phishing attempts, and bank impersonation schemes. By staying informed and alert, you can protect yourself, your accounts, and your identity.

👉 If you ever doubt a message, call us directly at 866-508-AGCU or visit agcu.org/contact.

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We’re Here to Help

Your financial security is our top priority. If you believe you’ve received a fraudulent text or may have shared information with a scammer, please contact our Member Care Team right away:

📞 866-508-AGCU
📧 info@agcu.org
💻 Video Banking

Together, we can stop fraud in its tracks and keep your accounts safe.