Tuesday, November 22nd, 2022
The festive season means fun with friends and family, goodwill, and giving. Sadly, ’tis also a prime time for cybercrooks to cook up nefarious schemes.
A few scams are specific to the holidays, but most are variations on everyday fraud, ramped up to match seasonal spikes in spending and web traffic. Not surprisingly, they often center on shopping, especially online. As real retailers roll out their seasonal deals, scammers seek to snare bargain-hunting shoppers with bogus websites and social media campaigns that impersonate major brands. These “spoofing” sites and fake posts entice you to spend money for products you’ll never receive.
Further, many are vehicles for harvesting credit card numbers and other personal data that criminals use to commit identity theft or sell on the dark web. Scammers may distribute malware-loaded links or attachments via supposed coupon offers or “order confirmation” emails. Fraud involving drained gift cards — hugely popular for both giving and receiving — also shift into high gear.
To open a fraud case: 866.279.1399
To report fraud on your CREDIT card or if it has been lost or stolen, please call 1-800-558-3424. Representatives are available 24 hours a day, 365 days a year. (For missionaries who are unable to call 800 numbers, please call 1-701-461-0125.)
Call the number below that applies to you.
Stateside (in the U.S.) Monday-Friday 8 a.m. – 5 p.m. : 1-833-933-1681
or during business hours call AGCU 866-508-2428
After Hours: 855-961-1602 and speak with Fraud Detection.
ALWAYS call AGCU for a replacement card after reporting a lost or stolen card and speak with a Member Care Representative. Do not depend on email, speak to a person!
AGCU will never solicit you for information about your account in an email or over the phone.
The NCUA (National Credit Union Administration) has no personal information on our membership. Email posing to be from the NCUA is false and an attempt to obtain your personal financial information.
If you have moved, we may contact you to verify your current address.
If you are suspicious of an email appearing to be from AGCU, please call us to verify its validity.
Much more than a catchphrase, our tagline is our passion, our reason why we do what we do. This is the impact of your membership with AGCU.
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